Robert Half

Compensation

Full Description

We are looking for a dedicated Medical Front Desk Specialist to join our team in San Leandro, California. This role involves providing exceptional administrative and customer service support in a healthcare setting. As a valued member of the team, you will ensure smooth day-to-day operations while maintaining attention to detail and professionalism. This is a long-term contract position ideal for someone passionate about contributing to a non-profit organization.Responsibilities:• Greet patients warmly upon arrival and assist with check-in procedures.• Handle inbound calls efficiently, addressing inquiries and directing calls as needed.• Manage scheduling and appointment bookings using electronic health record (EHR) systems.• Ensure accurate patient charting and documentation, including updating graphs and charts.• Process billing functions and verify insurance details with precision.• Collaborate with healthcare providers to support day-to-day administrative needs.• Maintain a clean and organized front desk area to create a welcoming environment.• Assist patients with forms and paperwork while ensuring compliance with privacy standards.• Coordinate communication between patients, providers, and external organizations.• Utilize medical software such as Allscripts, Dentrix, and Eaglesoft to streamline operations.