RemX Specialty Staffing

Compensation

Full Description

Our Fortune 500 Healthcare Client in search of compassionate and seasoned Medical Customer Service Rep. to accompany their team! APPLY TODAY!!! Position: Remote Medical Customer Service Rep. Pay: $16/hr. Weekly Pay plus Benefits Paid Training!!! Equipment Provided Start Date: TBA Schedule: 8am-8pm EST. Monday through Friday. (Must be able to work ANY 8hr Shift between these hours) Responsibilities: • Handle high volume inbound calls. • Outbound calls if depending on department needs. • Provide accurate information to the patient and or the healthcare provider • Assist callers with information and status of their application • Follow a call script • Provide appropriate follow-up and next steps for caller • Provide appropriate customer service and an effortless experience to the caller • Must be able to multitask between several internal system programs • Follow company policies and procedures Job Requirements Job Requirements: Must have: Must have 1 year or more of recent call center environment. (NO EXCEPTIONS) • Healthcare experience is a plus but not required. • Ability to multi-task and use dual monitors • Adhere to all company required KPI'S • Quiet workstation with High-Speed Internet and Modem access REQUIRED. • Excellent verbal and written communication skills • Active listening and problem-solving ability • Basic computer proficiency (typing, data entry, navigating systems) • Strong attention to detail and accuracy • HS Diploma/Equivalent For Immediate Consideration: Please email your up-to-date resume to Rozanna.Mapp@RemX.com and mention "Remote CSR" in the email subject line.