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Join Our Dynamic Team as a Part-Time Secretary/Dispatcher Be part of a supportive and forward-thinking team at Atlanta City Appliance Repair, Inc., a leading provider of appliance repair services in the Atlanta area! We're seeking a highly organized and customer-focused individual to fill a part-time secretary/dispatcher role, working remotely from the comfort of your own home. As a key member of our team, you'll play a vital role in ensuring seamless communication with our clients, scheduling repairs, and providing top-notch customer service. About Our Company and Industry Atlanta City Appliance Repair, Inc. is a reputable and customer-centric appliance repair company serving the Atlanta metropolitan area. Our team of skilled technicians and dedicated staff are committed to providing prompt, reliable, and affordable repair services for a wide range of appliances. We're passionate about delivering exceptional customer experiences and building long-lasting relationships with our clients. Job Summary We're looking for a part-time secretary/dispatcher to join our team, working from home on a part-time schedule: Monday-Friday, 2pm-7pm, and Saturday, 9am-1pm (12pm). As a dispatcher/receptionist, you'll be responsible for answering and making phone calls, sending emails and invoices, and scheduling repairs for our clients. If you're a team player with excellent communication skills, a positive attitude, and a willingness to learn, we want to hear from you! Key Responsibilities: Answer and make phone calls in a polite and timely manner, representing Atlanta City Appliance Repair, Inc. with professionalism and courtesy. Schedule repairs for clients via phone, email, and other communication channels. Send invoices and other relevant documents to clients in a timely and efficient manner. Utilize computer software, including MS Office (Word, Excel), to complete data input, filing, and projects as needed. Develop and maintain excellent customer service skills, providing solutions and resolving issues promptly. Collaborate with technicians and other team members to ensure seamless communication and efficient scheduling. Maintain accurate records and files, both physical and digital. Requirements and Qualifications: Essential Qualifications: High school diploma or equivalent required; associate's or bachelor's degree preferred. 1-2 years of experience in an office or dispatch environment, preferably in the appliance repair industry. Excellent written and verbal communication skills, with the ability to effectively interact with clients and team members. Computer savvy, with proficiency in MS Office (Word, Excel) and ability to learn new software platforms. Reliable internet connection, computer/laptop, and earpiece or earphones for phone communication. Organized and multi-task oriented, with ability to prioritize tasks and manage time effectively. Fluent English; Russian language proficiency a plus, but not required. Preferred Qualifications: Experience with dispatching software and systems. Knowledge of the appliance industry and Atlanta area zip codes. Certification in customer service or related field. What We Offer: Competitive Compensation and Benefits: Starting pay of $15 per hour, with opportunities for growth and pay increases based on excellent customer service, skill level, and can-do attitude. Part-time schedule with flexible hours, allowing for work-life balance. Remote work opportunity, with the ability to work from home. Opportunities for professional growth and development in a dynamic and supportive team environment. Why Join Our Team? At Atlanta City Appliance Repair, Inc., we're committed to providing exceptional customer experiences and building a positive, inclusive work environment. As a part-time secretary/dispatcher, you'll have the opportunity to: Develop valuable skills and expertise in customer service, dispatching, and communication. Work with a talented and dedicated team of professionals who share a passion for delivering exceptional service. Enjoy a flexible and remote work arrangement, with the ability to work from home. Contribute to the growth and success of a reputable and customer-centric appliance repair company. How to Apply: If you're a motivated and customer-focused individual looking for a part-time opportunity with a dynamic team, we encourage you to apply! Please send your resume to atlantaappliancesrepair@gmail.com. We look forward to hearing from you and discussing this exciting opportunity further. Ready for an Easy Start? This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now and join our team! Apply for this job