Reliant Bank

Compensation

Full Description

Description • Balances cash drawer, vault/recycler and ATM daily and reports discrepancies to Head Teller/Branch Manager as necessary • Processes after hour deposit drop, mailed deposits and/or loan payments; assists customers with safe deposit box entry • Accepts cash for deposit and reduces risk by verifying amounts and testing for evidence of counterfeiting • Accepts checks for deposit and reduces risk by examining and verifying for proper endorsement and/or evidence of counterfeiting while ensuring the checks are properly negotiable • Cashes checks and processes withdrawal requests after verification of account ownership, appropriate signatures and/or customer balances • Counts and packages currency ensuring amounts do not exceed regulatory and/or branch limits; ships out mutilated currency • Inventories official checks, debit card plastics and redeems E/EE bonds • Participates monthly in teller alarm and security device testing procedures • Prepares and reviews CTR's, SAR's, MIL's, Counterfeit Money Report, Branch Cash Balance and Transaction Totals Report, and distributes to Head Teller/Operations • Processes credit card cash advances and County Property Tax payments • Processes daily teller work through branch/teller capture, ensuring all account information is accurate, all transactions balance and the end of the day file is received by core processor • Maintains Daily Branch Checklist, Security Log and Key Box Log to ensure branch security and compliance • Provides excellent customer service including, recommendation, promotion and selling of appropriate bank products and services. Gathers information needed to efficiently process transactions and requests. • Maintains a well-developed, working knowledge of bank products and services through self-motivation, seminars and in-house training • Consistently meets or exceeds deposit and referral and goals as set by management • Ensures work stations are neat, free of confidential information and properly stocked with forms and supplies • Promotes the Bank's products and services whenever possible; participates in bank sponsored events, networking and volunteer opportunities at every opportunity • Provides service that aligns with Reliant Bank's Brand Promise: We are a growing community of friends - one relationship at a time Requirements • College degree or equivalent professional experience preferred • Minimum of one-year teller experience preferred • Ability to keep branch security codes, keys and combinations secure and confidential • Must be flexible with regards to schedule fluctuations • Excellent customer service skills required • Previous sales experience essential • Knowledge of banking products and services • Good general math and cash handling skills • Ability to communicate effectively through speaking, writing and listening • Strong organizational and prioritization skills • Good Microsoft Office skills • Demonstrate a commitment to accuracy and quality while meeting deadlines • Maintain a professional image with public interaction • Ability to work Monday - Friday 8:00 a.m. - 5:00 p.m. and Saturdays - 8:00 a.m. - 12:00 p.m.; Workdays (including Saturdays) and hours may vary based on home branch or other branch needs.