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PT Solutions

via Ladders

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Patient Services Coordinator

Bakersfield, CA
Full-time
Posted 12/2/2025
Verified Source
Key Skills:
Insurance Verification
Customer Service
Scheduling
HIPAA Compliance
Payment Reconciliation
Communication Skills

Compensation

Salary Range

$44K - 44K a year

Responsibilities

Manage insurance verification, prior authorizations, patient payments, and maintain relationships with patients and providers to ensure smooth care coordination.

Requirements

High school diploma or GED with 1-2 years customer service experience, preferably in healthcare, and ability to handle insurance and payment processes.

Full Description

Why Join PT Solutions? At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive. In this role, you’ll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need—quickly and confidently. At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025!  Clinic Address: Gosford 5701 Young St Building D Ste 202 Bakersfield, California 93311 United States What You Will Get In addition to the standard benefit offering, you can expect to receive: • Competitive compensation with ability to earn performance-based incentives • Professional development through strategic internal platforms • Opportunity for career progression with a nationwide physical therapy practice • Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws) • Reimbursement for endurance race entry fees  Your Responsibilities as a Patient Service Coordinator • Reconcile patient payments and units billed while following HIPAA guidelines • Follow appropriate processes for Insurance Verification and/or benefits management • Obtain authorization and/or prior authorization • Over the counter collections and reconciliation of all charges weekly and monthly • Maintain relationships with patients, providers, clinicians, and internal operational departments Qualifications • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required). • 1-2 years of customer service experience (experience with healthcare preferred). Compensation Pay Range: $21 hourly (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position) A Mission That Moves Us  At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we’re committed to your professional growth and empowering you to shape the future of rehabilitation therapy.  Join us and transform care. Let’s go further together.  Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions  Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action.  We are an equal opportunity employer and welcome all qualified candidates to apply.

This job posting was last updated on 12/7/2025

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