via Glassdoor
$37K - 52K a year
Manage patient communications, scheduling, records, insurance verification, and ensure HIPAA compliance for a mental health practice.
High school diploma, EHR proficiency, communication skills, HIPAA knowledge, remote work capability, and preferably 1 year mental health office experience.
Collaborative Care Psychiatry & Bright Sky Psychiatry: Work From Home Administrative Assistant Position About Us: We are two independent, patient-centered psychiatric practices in Richmond's Near West End, committed to providing compassionate and accessible mental health care. Location: Richmond, VA (Work from Home) Job Type: Full-time (1099 Contract Position) Salary: $18.00 - $25.00 per hour (based on experience) Expected Hours: 40 hours per week Schedule: Monday to Friday POSITION OVERVIEW: Seeking a detail-oriented Administrative Assistant to support a growing mental health practice. This is an opportunity to be part of building something new and make a real impact on our patients' experience. KEY RESPONSIBILITIES: · Manage incoming calls and ensure patient emails are responded to within 24-48 hours · Schedule, confirm, and reschedule patient appointments efficiently · Enter patient information into EHR system and handle insurance verification · Assist with patient record management, referrals, and administrative documentation · Facilitate communication between the practice, patients, and other healthcare professionals · Coordinate credentialing and provider enrollment tasks · Maintain HIPAA compliance and patient confidentiality REQUIRED QUALIFICATIONS: · High school diploma or equivalent · EHR system proficiency (Valant preferred) and strong computer skills · Excellent communication and organizational abilities · Understanding of HIPAA compliance · Fluency in English · Must have a reliable laptop and phone for remote work · Stable internet connection required PREFERRED QUALIFICATIONS: · Have your own LLC (ability to work as a 1099 contractor) · Have workers’ comp/liability insurance · Office mental health management experience: 1 year · Experience with insurance verification and billing APPLICATION PROCESS: Please email your resume and/or questions to info@collabpsych.care. Include 1-2 professional references. We're reviewing applications on a rolling basis and hope to hire in January or February 2026. The start date for this position is March 2nd, 2026. Job Type: Full-time Pay: $18.00 - $25.00 per hour Expected hours: 40 per week Work Location: Remote
This job posting was last updated on 12/7/2025