Prompt

Compensation

Full Description

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses. We're looking for a Clinical Technical Support Specialist to serve as a Prompt software expert to customers via our email support channel and be an integral part of our Customer Experience Team. Requirements • 3+ years of relevant experience in customer-facing role • Experience in a clinical position in a healthcare environment (physical therapist, therapist assistant, rehab technician, etc.) • Analytical mindset and ability to troubleshoot/test use cases and issues in software • Proactive, self-motivated and self-directed, with the ability to learn quickly and autonomously • Exceptional written communication skill Benefits • Competitive salaries • Bonus potential with exceptional performance (up to 12k) • Remote/hybrid environment • Potential equity compensation for outstanding performance • Flexible PTO • Company-wide sponsored lunches • Company paid disability and life insurance benefits • Company paid family and medical leave • Medical, dental, and vision insurance benefits • Discounted pet insurance • FSA/DCA and commuter benefits • 401k • Credits for online and in-person fitness classes/gym memberships • Recovery suite at HQ – includes a cold plunge, sauna, and shower