Primrose School of Novi

Compensation

Full Description

Benefits: Competitive salary Employee discounts Opportunity for advancement JOB RESPONSIBILIES Front Desk Operations- Greet and assist parents, vendors, and visitors with warm and professional demeanor. Manage Front desk coverage - Answer phone calls, respond to inquiries, and direct calls Schedule appointments and coordinate meetings for the director. Manage incoming and outgoing mail and packages. Support Director in tour scheduling, enrollment paperwork, and follow-up communication. Maintain a clean, organized, and welcoming Front Desk area. Assist with parent communication, newsletters, flyers, and event reminders. Assist leadership with maintaining smooth, efficient front-office experience Classroom Support (As Needed)- Step into classrooms to assist teachers during staff breaks, ratio needs, or special events Administrative Support- Manage daily attendance records, student files, and operational documentation. Assist with staff scheduling updates, time-off records, and basic HR support tasks. Support ordering, inventory, and supply management for classrooms and office. Help coordinate internal events, staff celebrations, and family engagement activities. Prepare documents, labels, rosters, and general office materials as needed. Assist leadership with maintaining smooth, efficient front-office experience Enrollment & Marketing Support- Assist Director with lead management (phone, email, walk-ins) and follow-up communication. Support the execution of family events and open houses. Maintain marketing materials. Help manage and update the school’s digital platforms (front desk monitor, social media content etc.) as requested by leadership Embrace Primrose Balanced Learning® values and help families understand what makes our school exceptional JOB QUALIFICATIONS: · Must have CDA or higher education. Prior experience in customer service or administrative roles, ideally in a early childcare / daycare environment. Skilled in office technology and creative tools—Word, Excel, PowerPoint, Canva, Social Media management, and newsletter design—with strong creativity in design. Excellent communication skills, both verbal and written. Strong organizational skills with the ability to multitask. Friendly, approachable, and customer-oriented. Ability to handle sensitive and confidential information with discretion. WHAT WE OFFER: Competitive hourly wage based on experience. Opportunities for career growth within the company. A friendly, supportive team environment. Paid time off and holidays. Hours: Open Availability WHY JOIN PRIMROSE SCHOOL OF NOVI? Brand new, state-of-the-art facility. Supportive leadership team and positive work culture. Opportunities for professional growth within the school. Competitive pay and benefits (customize as needed). Ability to make an impact on families during their early childhood journey.