PointClickCare

Compensation

Full Description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. Key Responsibilities • Analyzes scope, creates project plan, manages, monitors and controls multiple externally facing customer implementations of our software. Executes the project budget, team resources, communications, and project plans to deliver on time, on budget and within scope. • Anticipate and address barriers to project success. Identify and resolve risks and issues in a timely manner. Escalate concerns to the project team and senior management when appropriate. • Acting as primary interface to client business units during all phases of the project. Leads formal presentations to internal and external stakeholders in a clear, concise, and explicit manner. • Executes established SOPs and administrative responsibilities within expected timeframes. Influences impacts of project deliverables to financials (revenue recognition). A strong understanding of business acumen is required for change management purposes. • Leads portfolio of mid-sized projects with some complexity. Collaborate with project team to meet customer's objectives and desired outcomes while delivering a quality customer experience. Minimum Qualifications • Previous experience with Project Management including Scope, Financial, Schedule Management, Risk Mitigation, Change Management and 360 Communication. • Strong leadership and relationship building capabilities, with ability to negotiate with and influence others to drive successful project outcomes. Ability to engage in difficult conversations about project dynamics. • Team management skills aligning project resources to complete the scope of the engagement with excellent customer experience. • Strong adaptability skills for changing customer landscapes, industry trends, and seeing each customer engagement as an opportunity to deliver quality services. • EHR integration experience and acumen (Epic Systems, Cerner, Meditech, etc) • PMP Preferred Qualifications • Previous healthcare software deployment experience • Post-secondary education in business or technology related field • Prince II designation an asset Travel • 0-30% of the time PointClickCare Benefits & Perks: • Benefits starting from Day 1! • Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more!