Planet Fitness

Compensation

Full Description

Job Details Job Location: Detroit, MI Salary Range: $13.50 Hourly Job Shift: FT: 2p-10p Description We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Why you should join Planet Fitness: • Great growth opportunities - we are a dynamic and growing company • Set Schedule • Medical, Dental and Vision insurance benefits (available to eligible employees) • Employee Referral Bonus Program • This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM. • FREE Black Card Membership • 401(k) with generous employer match • Profit sharing program! • A sparkling clean work environment (where we all pitch in to keep the club pristine!) • Contribute to changing people's lives every day by helping us create a healthier Planet • Work hard play hard with an amazing group of talented, dynamic team members • Employee Assistance Program (EAP) Some of your responsibilities will include: • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed! • Answer phones in a friendly manner and assist callers with a variety of questions. • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests. • Respond to member questions and concerns in a timely and professional manner. • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities. Qualifications Qualifications and Physical Demands: • Must be 18 years of age or older. • Punctuality and reliability is a must. • Customer service experience preferred. • Continual standing and walking during your shift. • Continual talking to members and potential members in person and on the phone during your shift. • Must be able to lift 45 pounds. What It Means to Join the Planet Fitness Team: • It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania. • It means being part of a company that cares about improving the health and well-being of our communities. • It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong. • It means encouraging professional growth and development. • It means creating a positive impact in our local communities through philanthropic initiatives. • It means being part of a brand of which you can be proud! Equal Opportunity Employer Job Details Job Location: Detroit, MI Salary Range: $13.50 Hourly Job Shift: FT: 2p-10p Description We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Why you should join Planet Fitness: • Great growth opportunities - we are a dynamic and growing company • Set Schedule • Medical, Dental and Vision insurance benefits (available to eligible employees) • Employee Referral Bonus Program • This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM. • FREE Black Card Membership • 401(k) with generous employer match • Profit sharing program! • A sparkling clean work environment (where we all pitch in to keep the club pristine!) • Contribute to changing people's lives every day by helping us create a healthier Planet • Work hard play hard with an amazing group of talented, dynamic team members • Employee Assistance Program (EAP) Some of your responsibilities will include: • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed! • Answer phones in a friendly manner and assist callers with a variety of questions. • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests. • Respond to member questions and concerns in a timely and professional manner. • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities. Qualifications Qualifications and Physical Demands: • Must be 18 years of age or older. • Punctuality and reliability is a must. • Customer service experience preferred. • Continual standing and walking during your shift. • Continual talking to members and potential members in person and on the phone during your shift. • Must be able to lift 45 pounds. What It Means to Join the Planet Fitness Team: • It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania. • It means being part of a company that cares about improving the health and well-being of our communities. • It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong. • It means encouraging professional growth and development. • It means creating a positive impact in our local communities through philanthropic initiatives. • It means being part of a brand of which you can be proud! Equal Opportunity Employer