Pioneer Corporate Services Inc

Compensation

Full Description

Job Title: ServiceNow Business Analyst Location: Remote Duration: : 6 months Position Overview: We are seeking an experienced ServiceNow Business Analyst with strong technical and functional expertise. The ideal candidate will have a solid background in ServiceNow development, combined with exceptional business analysis and stakeholder management skills. This role requires the ability to independently drive end-to-end initiatives from requirement gathering through to production deployment in a fast-paced, collaborative environment. Key Responsibilities: Technical Business Analysis: • Lead stakeholder meetings, demos, and scrum calls with confidence and clarity. • Gather, analyze, and document business and technical requirements. • Convert requirements into well-defined user stories and acceptance criteria. • Perform story point estimation and manage the delivery lifecycle. • Independently manage epics and projects through to production. • Partner with cross-functional teams to ensure smooth delivery and alignment with business goals. • Deliver clear communication and effective collaboration across technical and business stakeholders. ServiceNow Development Expertise: • Hands-on experience with ServiceNow platform and integrations. • Strong understanding of Service Catalog, Custom Application Development, and Automation. • Proficiency in JavaScript, Business Rules, Client Scripts, UI Policies, and Flow Designer. • Experience building and deploying custom solutions tailored to business needs. • Ability to troubleshoot, optimize, and enhance ServiceNow implementations. Required Skills & Qualifications: • 7 10 years of total experience in the ServiceNow ecosystem. • Minimum 5 years of hands-on ServiceNow development experience. • Proven track record as a Technical Business Analyst or similar hybrid role. • Excellent communication, stakeholder management, and documentation skills. • Strong understanding of Agile/Scrum methodologies.