Philips

Compensation

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Job Title Service Transformation Lead Job Description Service Transformation Lead Lead global service programs that drive innovation, operational excellence, and customer success across regions. This strategic role is perfect for a visionary leader passionate about scaling services through AI adoption, automation, and customer-centric transformation. Your role: Lead the strategic planning and execution of complex, multi-region professional and adoption service programs that deliver superior outcomes and align with corporate goals. Oversee approval and governance of high-impact global projects, ensuring all financial, operational, and strategic requirements are met to maximize business value. Define and implement the long-term vision for the services portfolio, driving innovation, scalability, and competitive differentiation through modernized delivery models. Partner cross-functionally with business units, marketing, and sales to design integrated go-to-market strategies that enhance customer experience and market share. Mentor and develop a high-performing global team, fostering a culture of accountability, continuous improvement, and innovation. You're the right fit if: You have a bachelors degree or 4+ years of equivalent experience in service delivery, performance management, or program implementation, leading complex global initiatives. Your skills include strategic planning, program and project management, change management, stakeholder engagement, and business acumen; bonus if you bring expertise in AI adoption, continuous improvement, or automation initiatives. You must have 8+ years of experience in Radiology informatics including experience in Enterprise Imaging, PACS, Customer Success, and Global Service Operations (PACS, EI, DICOM, HL7) You’re an influential, collaborative leader with strong communication skills, able to drive cross-functional alignment, manage executive-level escalations, and lead teams through transformation in a global environment. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $137,513 to $220,020. The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $144,750 to $231,600. The pay range for this position in AK, DE, MD, NY, RI, or WA is $151,988 to $243,180. The pay range for this position in CA, CT, DC, MA, or NJ is $162,120 to $259,392. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights