Perseus Group, Constellation Software

Compensation

Full Description

OPE Implementation Specialist Location: US/Canada Remote Travel: Ability to travel up to 25%. Required to travel freely across North America. Direct Hire The Business: Constellation Dealership Software companies, Ideal, c-Systems and Charter, have developed the largest database of dealership transactional sales, inventory position and task completion information in the Outdoor Power Equipment (OPE) market. This role will be working within Ideal Software. Mission: The Implementation Specialist is responsible to ensure the successful implementation of software solutions for our dealer customers. This specialist serves as the primary point of contact for all aspects of customer onboarding, configuration, and deployment, and is empowered to directly engage with dealers, answer product-specific questions, and drive the implementation process from start to finish. Responsibilities: Dealer Engagement & Onboarding: Proactively contact dealers to facilitate the onboarding application process, ensuring all requirements—including underwriting and payment activation—are met for successful system go-live. Implementation Ownership: Lead the configuration and deployment of software and payment solutions, teaching our configuration standards and best practices to ensure consistency and quality across all implementations. Project Management & Coordination: Manage multiple concurrent implementation projects, tracking milestones, coordinating resources across teams, and ensuring timely completion of all implementation phases. Product & Payment Expertise: Serve as the subject matter expert for product and payment-related inquiries, providing clear answers and guidance to dealers and internal teams throughout the implementation lifecycle. Cross-Functional Collaboration: Partner effectively with Sales, Support, Account Management, Product, and Payment teams to ensure seamless customer experiences and resolve implementation challenges. Process Completion: Oversee the entire implementation journey from initial application through successful go-live, including the first successful transaction (batch) processed by the sponsor, and transition to ongoing support. Qualifications: In-depth knowledge of payment approval processes and procedures for onboarding, deployment, and implementation of merchant services products Experience with application approval workflows, including underwriting and the steps leading to the first batch received by the sponsor 3-5 years of experience in software implementation, project coordination, or customer onboarding roles Strong project management skills with ability to manage multiple priorities and deadlines simultaneously Strong communication skills (written and verbal) to teach, support, and follow up with dealers and internal stakeholders Proven ability to collaborate across departments and build effective working relationships with cross-functional teams Service mindset, attention to detail, and persistence in driving implementations to completion Ability to work autonomously in a remote environment while maintaining strong team connections Willingness and ability to travel as needed to support customers and resolve issues on-site Experience considered an Asset: Experience with dealer management systems or similar enterprise software Background in the outdoor power equipment or similar dealership industry Familiarity with Salesforce, Cloud Coach, or similar project management and CRM platforms FLSA Designation (US Only): Exempt Salary Range (US Only): The estimated base salary range for this role in the United States is $60,000.00 - $90,000.00 per year. For compliance with local legislation, and to provide greater transparency to applicants, we share salary ranges on all job postings regardless of the desired hiring location or whether the position is remote. The posted range is an estimate and reflects many factors which are subject to change. Final offer amounts may vary from the amounts listed above, based upon geographic location, candidate experience and expertise, and other relevant factors. Other Compensation (US Only): This role will also be eligible for participation in a Company profit sharing bonus plan. Plan details will be provided to you upon hire. Benefits (US Only): Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match). Time off (US Only): The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year. We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law. Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com. NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records. #LI-HP1 #DealerGroup Perseus, an operating group of Constellation Software Inc., acquires independently managed software companies around the world. It provides them with the strategic guidance and financial security they need to become leaders within their respective markets. Perseus Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. "We seek out vertical market software businesses where motivated small teams composed of good people, can produce superior results in tiny markets. What we offer our business unit managers is autonomy, an environment that supports them in mastering vertical market software management skills, and the chance to build an enduring and competent team in a ‘human-scale’ business" Mark Leonard President, Constellation Software Inc. Be wary of any Perseus Group job posting that is not also listed on this site. If you have any doubt as to the authenticity of a particular job posting, please contact our Perseus HR team at perseus_hr@constellationhbs.com