via Ladders
$80K - 110K a year
Lead and manage training strategy and team for internal and external audiences, develop curriculum and certification programs, and oversee LMS and training delivery.
Bachelor's degree or equivalent, 5+ years in training or enablement leadership ideally in SaaS/fintech, LMS and instructional design expertise, management experience, and strong communication and project management skills.
Job Description: • Define and execute Optimal Blue’s unified training strategy for internal and external audiences, spanning onboarding, role-based learning, and product certifications. • Establish scalable frameworks for training delivery, feedback collection, and continuous improvement. • Manage and mentor a team of trainers and instructional designers. • Foster a culture of accountability, engagement, and cross-functional alignment. • Collaborate with Product, Professional Services, and Technical Support to develop curriculum for new releases and implementation training. • Oversee creation of live workshops, virtual classrooms, and LMS-hosted eLearning modules. • Ensure training materials meet accessibility and brand standards. • Lead the design and administration of certification exams, credential maintenance, and tracking mechanisms. • Build internal enablement programs that elevate employee knowledge across all business units. • Select, implement, and manage the Learning Management System (LMS). Requirements: • Bachelor’s degree in Business, Education, Communications, or related field or equivalent experience. • 5 + years in training, enablement, or certification program leadership - ideally in SaaS, mortgage, or fintech. • Experience managing direct reports and cross-functional initiatives. • Strong understanding of adult learning principles, instructional design methodologies, and LMS platforms. • Demonstrated experience with LMS platforms, eLearning development, live virtual/instructor-led training, certification exam design, and measurable results (e.g., reduced time-to-proficiency, monetization, adoption targets). • Excellent communication (written, verbal), project and program management skills, ability to handle tight deadlines and ambiguity. • Experience managing budgets and vendor relationships for training technologies, content creation, assessments/exams. • Preferred: Experience in high-paced SaaS/fintech, external credentialing/certification programs and adult learning theory and best practices. Benefits: • Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match). • The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.
This job posting was last updated on 12/2/2025