Peachtree Group
via Indeed
Guest Service Agent
Compensation
$30K - 45K a year
Responsibilities
Process guest check-ins/outs, handle payments and billing, assist with reservations and guest requests while ensuring high-quality service and guest satisfaction.
Requirements
Requires strong customer service skills, ability to handle payments and reservations, and maintain professional and friendly interactions with guests.
Full Description
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
This job posting was last updated on 12/7/2025
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