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PL

Pacific Life

via Workday

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Workplace Experience Coordinator

Anywhere
Full-time
Posted 11/28/2025
Direct Apply
Key Skills:
Facilities Coordination
Safety Training
Preventative Maintenance
Vendor Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
Customer Centric
Organization Skills
Self-Management
Teamwork
Communication
Problem Solving
Flexibility
Attention to Detail

Compensation

Salary Range

$75K - 92K a year

Responsibilities

The Workplace Experience Coordinator will ensure the overall space readiness of the Charlotte location and manage day-to-day operations. Responsibilities include workspace assignments, overseeing moves, and ensuring compliance with workplace standards.

Requirements

Candidates should have working knowledge and experience in facilities coordination or similar roles. Proficiency in computer applications and strong organizational skills are essential.

Full Description

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Workplace Services Coordinator to join our Global Workplace Services (GWS) Team in Charlotte, NC. As a Workplace Services Coordinator you’ll move Pacific Life, and your career, forward by supporting the stand up and day to day operations of our new office location in Charlotte, NC. How you'll help move us forward. Ensure overall space readiness of the Charlotte location(s) on a daily basis. Arrange for office, workspace, conference room, and other space assignments for employees, contract staff, etc. as the location grows and reaches a steady state Work closely with on- and off-site PX contacts to ensure workspace assignment readiness for new hires, transfers, etc. Ensure that offices, workstations, conference rooms, common areas are kept to appropriate GWS workplace standards at all times based on enterprise standards as defined in by GWS Playbook/workspace standards Oversee moves/adds/changes at the location level working closely with GWS colleagues. Work closely with Safety & Security colleagues to ensure a safe and secure workplace 24/7. Monitor and respond to requests sent to GWS HelpDesk. Generate, track, and report on work orders for all items requiring GWS response, attention, maintenance, repair, and/or upkeep. Perform monthly building inspections including assessment and documentation of overall appearance and performance of the building and generate related inspection reports and work orders based on inspection findings and results. Track and verify all facilities invoices, bills, and Facilities vendors’ maintenance requests. Perform monthly vendor audits and address vendor services issues. Coordinate construction projects; review scope, communicate with building personnel in regards to scope & schedule, verify construction completeness, accuracy of billing, etc. Oversee and act as the main point of contact, representing the GWS NB team, for all on-site matters with owner(s)/landlord(s), vendors, internal customers, and Pacific Life for including, but not limited to the following. Conferencing spaces Enterprise wide events and functions Vendor construction, repairs, maintenance, moves, etc. Onsite and offsite parking Daily catering/lunch program The experience you bring: Working knowledge and experience in facilities coordination or similar experience. Safety Training experience preferred. Knowledge of facilities/janitorial, supplies, preventative maintenance, and contractor relationships. Experience with oversight of security or other maintenance personnel preferred. Proficient with computer applications (word processing, spreadsheet, presentations, and other program(s) required. Strong working knowledge of Microsoft Outlook, Word, and Excel as well as Phone/telecom systems. What makes you stand out: Customer centric and possess the ability to effectively interface with management and employees and external vendors to resolve facilities, space and/or security concerns confidently and effectively. Ability to work independently and demonstrate a strong ability to self-manage, maintain an excellent work attendance, and work with limited oversight. Excellent organization skills with the ability to prioritize and handle multiple tasks in a timely manner, and manage competing demands, while adapting to frequent or unexpected changes. Personable, positive and helpful and ability to work as part of a team. Ability to cover regular work hours; flexibility to accommodate special circumstance and event needs. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-EH2 Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $75,240.00 - $91,960.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. We’re over 150 years old, but there’s more to us than heritage. We’re ambitious. We’re committed to building a better future – for our organization, our employees, our customers, and our communities – and we have the experience, resources, and financial strength to make it happen. We’re investing in innovation. We’re honing our expertise. We’re empowering our people: growing digital skills and fostering the disruptive thinking we need to give us the edge in an increasingly competitive global marketplace. Have ambitions of your own? Let’s achieve them together. At Pacific Life, we believe that success comes down to our people. That’s why we’re committed to embracing a flexible, diverse, and inclusive workplace where you can be your best self and do your best work. Our people-first culture creates a sense of belonging and prioritizes employee wellbeing, empowering you to achieve your full potential through our holistic health benefits, flexible working options, and a vibrant community of people working towards a shared purpose. You can connect with colleagues through employee connections groups, sharing your passions, interests, and ideas. Learn more about our Life at Pacific Life. Don't see the dream job you are looking for? Click "Get Started" below to drop off your contact information and resume and we will reach out to you if we find a match.

This job posting was last updated on 11/29/2025

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