Pacer Group
via Prowlremote.com
Service Desk Professional
Compensation
$45K - 65K a year
Responsibilities
Provide IT support and troubleshooting for hardware, software, networking, mobile devices, and VPN access in a remote service desk environment.
Requirements
Experience in IT support/help desk, strong troubleshooting skills, familiarity with ServiceNow/JIRA, mobile device support, VPN account management, and knowledge of AD, Azure, Okta, Citrix, and mobile OS.
Full Description
Role- Service Desk Professional Location- Remote /Houston, TX area Responsibilities: • Experience in IT support or help desk roles • Strong troubleshooting skills (hardware, software, networking) • Familiarity with ServiceNow/JIRA • Provide support for mobile iOS/Android phones and tablets. • Assist with VPN software connection issues. • Create Cisco ISE Vendor VPN accounts. • Knowledge of AD, Azure, Okta, Citrix, iOS/Android • Excellent communication and multitasking abilities
This job posting was last updated on 12/3/2025
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