Optimove

Compensation

Full Description

Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. Overview The Services Data Analyst Team Leader will oversee a team of analysts and drive the successful delivery of data-driven projects for internal and external clients. This role requires strong technical expertise, outstanding communication and client-management skills, and the ability to foster a high-performing, growth-focused team environment. Key Responsibilities Technical & Project Leadership • Maintain and manage an ongoing project roadmap, ensuring priorities, timelines, and resource needs are clearly defined. • Direct and oversee the work of analysts across multiple projects, ensuring tasks are properly assigned and executed efficiently. • Lead and manage strategic projects, taking an active role in the delivery of data backed insights across a range of clients. • Review all analytical deliverables to ensure accuracy, clarity, and relevance before distribution to clients or stakeholders. • Ensure robust data quality assurance (QA) processes are applied throughout all stages of project execution. • Provide hands-on support for complex SQL, Excel, and Python tasks as needed to guide project work and resolve data challenges. Client Relationship Management • Build and maintain excellent relationships with clients, acting as the primary point of contact for analytical needs and project updates. • Proactively manage client expectations, communicate insights effectively, and ensure smooth project delivery. • Identify opportunities to expand client engagement by understanding evolving business needs. Team Development & Performance Management • Provide continual coaching, guidance, and skills development for direct reports to support their professional growth. • Conduct annual and semi-annual performance reviews, delivering constructive feedback and helping analysts establish development goals. • Foster a collaborative and supportive team environment that encourages innovation, problem-solving, and continuous improvement. Departmental & Strategic Initiatives • Participate in cross-departmental initiatives aimed at improving operational efficiency, analytical methodologies, and internal tools. • Contribute ideas and solutions to enhance innovation within the analytics function. Required Skills & Qualifications • Strong proficiency in SQL and advanced Excel (including functions, pivot tables, and data modelling). • Experience with Python for data manipulation, automation, or analysis. • Knowledge or experience of digital marketing including an understanding of Key Performance Indicators, technologies, marketing channels and industry challenges. • Experience within eCommerce, iGaming, Financial Services or consulting is preferred. • Demonstrated ability to manage client relationships and communicate findings to both technical and non-technical audiences. • Experience mentoring and developing teams. Prior formal line management experience is an advantage. • Exceptional organizational skills, with the ability to manage multiple projects simultaneously. • Strong attention to detail and a commitment to high-quality output.