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NovaCare Rehabilitation

via Icims

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Medical Front Office - Patient Service Specialist

Wilmington, Delaware
Part-time
Posted 12/3/2025
Direct Apply
Key Skills:
Patient registration
Appointment scheduling
Customer service
Insurance verification
Communication

Compensation

Salary Range

$37K - 40K a year

Responsibilities

Greet and register patients, schedule appointments, communicate with external parties, and manage payments and insurance processes.

Requirements

High school diploma or GED, at least 1 year of front desk experience, preferably healthcare experience.

Full Description

Overview Position: Patient Service Specialist Location: Wilmington, DE Type of Employment: Part-time Schedule: Monday - Friday (some eveings till 7pm) Compensation: $18.00 - $19.00/hour (pending experience) When patients enter our outpatient physical therapy center in Wilmington, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees. Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED 1 Year Front Desk experience Preferred: Healthcare experience Additional Data Equal Opportunity Employer/including Disabled/Veterans

This job posting was last updated on 12/6/2025

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