NASA Federal Credit Union

Compensation

Full Description

Job Description: • Investigate and decision suspicious new accounts, loan applications, and member transactions. • Use a variety of sources for information, including application and authentication tools/models to identify and validate applicant data. • Work closely with other stakeholders to identify and mitigate identity theft and application fraud. • Participate in the development to minimize member impact of fraud prevention strategies. • Review account and loan activity for potential fraudulent behaviors and attributes. • Identify and investigate suspicious accounts and loan applications. • Respond to member inquiries appropriately. • Monitor department’s fraud detection systems for suspicious activity. • Develop analytical reports that will identify fraud. • Take appropriate action to mitigate fraud losses and assist members with resolving account takeover, check fraud, ACH fraud, wire fraud and other fraud claims. Requirements: • High school diploma or general education degree (GED). • Completion of some college courses in any of the following disciplines: Mathematics, Computer Science, Criminal Justice, Engineering, Economics, Business, Finance, Statistics, or a related field is preferred. • If the education preference is not met, at least one year of fraud investigation experience in a bank/credit union or related experience. • Associates degree or equivalent in any of the following disciplines: Mathematics, Computer Science, Criminal Justice, Engineering, Economics, Business, Finance, Statistics, or a related field is preferred. • Three years of fraud investigation experience in a bank/credit union. • Bachelor’s degree in any of the following disciplines: Mathematics, Computer Science, Engineering, Economics, Business, Finance, Statistics, or another related field is preferred. • Five years of advanced experience in bank/credit union fraud or financial crimes investigation experience. • Financial Crimes Specialist certification preferred. • Excellent oral and written communication skills • Processes work with attention to timeliness, productivity, and quality. Completes tasks and duties on time or by deadline. • Proficiency in Microsoft Office Suite and use of the Internet and imaging systems • Ability to work collaboratively across multifunctional teams • Ability to manage multiple deadlines in a fast-paced and changing environment • Excellent organization skills Benefits: • Health Insurance (Choice of two nationwide PPO plans) • High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible) • Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible) • Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible) • Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible) • Long-term Disability Insurance • Flexible Spending Medical Account (FSA) • Flexible Spending Dependent Care Account • Health Savings Account (HSA) • Voluntary Supplemental Employee and Dependent Life Insurance • Voluntary Short-term Disability Insurance • Voluntary Long-term Care Insurance • Remote or Remote / Hybrid work options based on position • 401(k) with employer match up to 6% and immediate 100% vesting • Gain Sharing Bonus (eligibility rules apply) • Life Insurance/AD&D • Vacation Leave (excluding Outside Loan Officers) • Sick and Safe Leave • 11 Paid Holidays • Education Assistance • Employee Referral Bonus • Credit Union Membership Eligible • Employee Assistance Program • Identity Theft Protection (Additional premiums to add family members) • Pet Insurance • Employee Discount Program