Murray Osorio PLLC

Compensation

Full Description

Location: Fairfax, VA. In-office role (In-office role, five days a week; on-site parking available) Reports to: Contracts Manager Department: Contracts FLSA Status: Non-Exempt Compensation: $25.00 -$32.00 Bonus: The role includes a bonus component based on down payment collections. The candidate will have the opportunity to earn a monthly bonus tied to the total down payments collected. About us: Murray Osorio PLLC is a fast-growing immigration law firm dedicated to making a positive impact on people’s lives. Our firm represents individuals and companies before courts, government offices, and consular posts worldwide. We specialize in removal defense, humanitarian applications, family-based immigration, criminal immigration, employment-based immigration, naturalization, and appellate and federal litigation. At Murray Osorio PLLC, we pride ourselves on collaboration, professionalism, and a deep commitment to our mission of providing exceptional legal services while fostering a supportive, inclusive, and energetic workplace. Position Overview We are seeking a detail-oriented and organized Contracts Specialist to join our Fairfax office. This role manages contract presentations, supports client onboarding, tracks and collects payments, monitors retention reports, and collaborates with partners, attorneys, and internal teams to ensure contracts are executed accurately and efficiently. This position offers exposure to legal operations, business processes, and financial management principles, providing opportunities for professional growth in a dynamic law firm environment This is a full-time, in-office position based in Fairfax, VA, with the expectation of on-site presence five days a week, Monday through Friday. Key Responsibilities: • Present Contracts to Clients: Deliver clear, confident presentations in person or remotely, ensuring clients fully understand contract scope, terms, and obligations. • Respond to Client Inquiries: Address questions via email, phone, or live meetings; provide accurate, timely answers on all contract-related matters. • Follow-Up on Pending Contracts: Proactively reach out to clients who have not signed contracts to drive timely closures while maintaining a professional, service-oriented tone. • Collect and Record Payments: Handle down payments upon contract execution, ensuring all financial details are accurately documented and shared with the finance team. • Collaborate with Attorneys and Internal Teams: Work closely with consulting attorneys, partners, and cross-functional teams (Finance, Operations, Legal Support, Client Relations) to understand contract context and tailor communications accordingly. • Support Attorneys’ Requests: Respond promptly and accurately to attorney inquiries, ensuring contract details align with firm policies and client expectations. • Maintain Meticulous Documentation: Record all client communications, follow-ups, and contract updates consistently within the firm’s system. • Monitor Contracts and Retention Reports: Track outstanding actions, follow-up needs, and identify opportunities for process improvement. • Seek Guidance and Demonstrate Accountability: Consult with the manager when clarification or escalation is needed, showing sound judgment and responsibility. • Continuous Learning and Adaptation: Develop knowledge of legal terminology, processes, and client expectations to enhance performance and support the firm’s objectives. Qualifications: • Must be fluent in Spanish (reading, writing, speaking) • High School Diploma/GED • Able to work in a fast-paced environment • Able to handle a high volume of work independently and in teams • Be detail-oriented and highly organized • Able to multitask • Excellent customer service skills • Proficiency with the Microsoft Office Suite Preferred Qualifications: • Salesforce experience • Experience working in an office • Data Analysis • +2 years of Customer Service Experience • Bachelor's degree in administration Benefits: At Murray Osorio PLLC, we value our employees and offer a competitive benefits package, including • Commitment to professional growth and continuous learning • Competitive compensation and benefits package, including: • Medical, dental, and vision insurance • 401(k) with employer match • Paid Time Off and Holidays • Paid Parental Leave (available after one year of service). • On-site parking is available for employee convenience Monday - Friday 9:00 AM - 5:00 PM