Mar Y Sol Mental health experts

Compensation

Full Description

Medical Receptionist – Front Desk Team We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our front desk team. As the first point of contact for patients, you will play a vital role in creating a welcoming and efficient check-in experience. The ideal candidate demonstrates exceptional customer service, strong communication skills, and the ability to manage administrative tasks in a fast-paced medical environment. RESPONSIBILITIES Front Desk & Patient Interaction Greet patients with professionalism and warmth upon arrival Manage patient check-ins and verify demographic and insurance information Answer phone calls, schedule appointments, and respond to inquiries Collect co-pays and assist with billing-related questions Maintain an organized reception area that is welcoming and efficient Administrative Support Handle patient records, including filing, faxing, scanning, and data entry ​​​​​​​Ensure accurate documentation in electronic health systems Assist with correspondence such as appointment reminders and follow-up communications Monitor office supplies and coordinate restocking as needed Coordination & Communication Collaborate with clinicians to ensure smooth patient flow ​​​​​​​Communicate patient concerns or scheduling delays to appropriate staff Support team efficiency by anticipating needs and proactively resolving issues ​​​​​​​QUALIFICATIONS High School Diploma or equivalent (required) ​​​​​​​Medical Assistant certification (preferred but not required) 1+ years of experience in a medical office or clinical setting Familiarity with EMR systems and basic medical terminology Strong interpersonal and multitasking skills