Managed Care Staffers

Compensation

Full Description

Remote IL Based Temp (Possibly Temp to Hire) F/T Health Insurance Customer Care Specialist Needed Our client a busy Medical Insurance Company is currently looking to hire some experienced remote temporary possibly temporary to hire full-time Health Insurance Customer Care Specialists. Medical, Life, Disability, Medicare Supplement Insurance Claims & Benefits knowledge, and customer service experience are required. Computer equipment a laptop and a headset will be provided by our client. You must secure your own reliable high-speed Internet. These are temporary full-time remote contract positions with long-term temporary-to-hire potential. Monday-Friday Full-Time (8:45am to 5:00pm) one 15-min break and a 45-minute unpaid lunch. Job Responsibilities • Respond to all incoming phone calls related to claim status inquiries from insureds and providers. • Document brief description of calls on the CAMS and CAPS systems. • Make outbound calls as needed to support returned checks and resolve claim inquiries. • Refer claims that were improperly handled to the Claim Supervisor for immediate attention. • Fulfill claim form requests for plans not administered by our insurance. • Communicate with insurance carriers or service providers as needed in order to provide feedback on claims administered by carriers. • Process changes to CAMS System, including personal and coverage information; send confirmation of additions, deletions, and/or any changes to coverage as needed. • Handle waiver of premium transactions, cancellations due to death, and other claims related transactions. Job Requirements • Minimum of 2 years’ of recent experience in an insurance claims call center specializing in life, health, and disability claims. • Illinois Insurance Producers License for Life and Health Insurance is preferred, but not required. • Familiarity with Medicare Supplement Benefits is preferred. • Excellent telephone skills including proper telephone technique. • A team player who displays problem-solving and analytical skills. If you or anyone you know is interested, qualified, and immediately available for employment please send an updated resume to emurawski@managedcarestaffers.com for immediate review and consideration. Company DescriptionWe are employment specialists who have worked in heath care and managed care industry for over a total of 25 years. We staff temp, temp to hire, and direct hire placements