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Madrag

Madrag

via Glassdoor

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TEAM LEADER

Southfield, MI
Part-time
Posted 11/23/2025
Verified Source
Key Skills:
Retail Sales
Team Leadership
Customer Service
Visual Merchandising
Loss Prevention
Inventory Management
Training and Development
Microsoft Office

Compensation

Salary Range

$30K - 40K a year

Responsibilities

Assist store management with daily operations, lead sales floor activities, support business policies, manage merchandise and stock, provide customer service, and assist with training new associates.

Requirements

High school diploma or equivalent, 1-2 years fashion retail experience, flexible schedule availability, strong integrity, excellent customer service skills, and proficiency with basic computer tools.

Full Description

Job Summary: The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership and promote a Positive Work environment. ESSENTIAL FUNCTIONS:  Assist the Store Manager/Assistant Manager with daily operations, activities of employees and other tasks as needed  Support the business operations, policies and procedures.  Assist to process and finalize weekly time and attendance records  Perform sales and stock duties (receiving and feeding merchandise to the sales floor)  Maintain, recover, and replenish sales floor and back stock  Provide excellent customer service and resolve issues involving customer relations  Ensure the proper processing and display of merchandise and visual presentations  Oversee and monitor all methods of loss prevention which include the protection of company assets  Assist the Store Manager/Assistant in maintaining compliance standard for shrink control.  Assist with training and development of new sales associates  Ability to complete banking  Other duties as assigned REQUIRMENTS:  High School Diploma or equivalent required  Minimum of 1 - 2 years of fashion retail experience and/or visual merchandising  Ability to work a flexible schedule including nights and weekends  Must have a high level of integrity  Must have excellent customer service skills.  Demonstrates proficiency using a personal computer and company communication tools, such as email, Internet, and Microsoft products (e.g., Word, Excel, Office, and Outlook) ENVIRONMENT & PHYSICAL DEMANDS  Constant walking and standing; frequent bending, stooping and reaching  Strong sensory skills such as good eyesight, good hearing, and dexterity  Ability to consistently lift 10-35 lbs; occasionally lift up to 55lbs with the ability to push or pull more than 55Ibs.

This job posting was last updated on 11/27/2025

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