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Lincare

Lincare

via LinkedIn

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Customer Service Rep

Garfield Heights, OH
Full-time
Posted 12/4/2025
Verified Source
Key Skills:
Customer communication
Data entry
Call handling
Customer education
Record keeping
Compliance assessment

Compensation

Salary Range

$40K - 55K a year

Responsibilities

Communicate with customers via calls to answer questions, resolve issues, assess needs, and document interactions in computerized systems.

Requirements

Requires strong communication skills, experience in customer service or call handling, ability to document and update customer records accurately.

Full Description

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. Job Functions • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system • Assesses customer need for additional products/services • Assesses customer compliance with physician orders • Answers questions and provides customer education regarding products/services • Documents calls in computerized record keeping system • Enters customer orders in computerized system • Verifies and updates demographic information such as address and telephone number in computerized records

This job posting was last updated on 12/6/2025

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