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Lesaffre North America

Lesaffre North America

via Remote Rocketship

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Technical Services Manager – Baking

Anywhere
Part-time
Posted 12/2/2025
Verified Source
Key Skills:
Baking process analysis
Technical support in baking
Product application troubleshooting
Customer training
Travel readiness

Compensation

Salary Range

$40K - 60K a year

Responsibilities

Provide technical support and training related to baking products, assist sales, conduct evaluations, and travel extensively to support customers.

Requirements

High school diploma with formal baking training, 5+ years baking industry experience, strong analytical skills, and ability to travel extensively.

Full Description

Job Description: • Demonstrate unwavering commitment to safety protocols and participate in safety programs • Provide technical support and services to new, existing, and potential accounts • Assist sales team in gaining new business and maintaining client relationships • Ensure timely and accurate completion of product application and line extension projects • Conduct field evaluations and provide recommendations for product improvements • Communicate technical information through reports and database inputs • Maintain accurate testing instructions and provide technical service to customers • Assist in project development and design • Stay updated on industry trends and baking processes • Attend trade shows, summits, and continuing education to share insights • Provide technical training and ensure customer satisfaction • Communicate effectively with management and production personnel • Troubleshoot application problems and participate in product testing • Identify market opportunities and make recommendations for new product development Requirements: • High school diploma or equivalent and formal baking training • 5 or more years of practical experience in the baking industry • Ability to analyze baking process, explain and demonstrate products, make objective recommendations to correct application problems while maintaining awareness of customers’ concerns and quality expectations • Excellent analytical skills are required to solve difficult technical problems for major customers • Ability to travel 85% of the time throughout North America with occasional additional international travel (must maintain a current passport and/or VISA) • Weekend and early/late working hours are required as needed Benefits: • Competitive compensation and comprehensive benefits starting on day one, including health, dental, vision, and 401(k) with employer match • 11 paid holidays • Opportunities for continuous growth and development, including the ability to take on new challenges and collaborate across our international business units

This job posting was last updated on 12/4/2025

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