J.D. Power

Compensation

Full Description

Job Description: About the Role: This role will stand up a data strategy team of about 5 that has not previously existed as a function at J.D. Power (though we have a strong data governance foundation). Historically, instead, data strategy has existed historically with varying degrees of formality inside our business units. With a proper data strategy, we will be appropriately invested in data sets, eliminate duplication of effort, have contingencies in place for disruption of mission-critical data assets, and be in position to respond to new or disruptive data sets and data acquisition strategies. The scale and complexity of J.D. Power’s data – spanning VIN-level transaction and inventory data to voice of customer to repair and vehicle specifications, and more – implies a data strategy to be a large and complex task needing structured thinking and coordination. The role will collaborate closely with product and P&L leaders and senior leadership across the business to prioritize investment opportunities, that then result in repeatable steps in partnership with data engineering and data science teams to evaluate, test, and recommend implementation where warranted. The role will also partner with our Unified Data Platform (UDP) project and the data engineering and technology leadership supporting it; the UDP work is about enabling our most highly valued and used data assets in one data lake to efficiently and effectively test new hypotheses and product or feature ideas. What You’ll Be Doing in the Role: Establish enterprise data strategy to enable J.D. Power to acquire, create, integrate, and leverage data to support existing and new products today and in the future, including: Data monetization, investment and de-prioritization strategy Strategic data vendor management Communicating and alignment across the organization on data strategy opportunities, decisions and projects Partner with the data governance team within the Chief Operating Officer organization on cross-functional data governance (building on established practices already in place) Maintain: A complete compendium of all data assets (internal and partner-driven) Transparency on data acquisition activities and costs Assessment of the scope, quality, sustainability, and integrity of all of our data sets Assessment of gaps against our product roadmap Data risk assessments and alternative implementation plans if said risks come to fruition Defined data standards for structure, contracting, and permitted use, with clear plan to ensure assets are enterprise-enabled where appropriate Qualifications/ Experience & Education BA/BS degree in business, economics, or related field (Mathematics, Engineering, Finance, etc.) required. MBA is highly desirable. 12 – 15+ years of relevant experience. Outstanding problem-solving, data analysis, and communication (written and oral) skills with the ability to think quickly on your feet Prior data strategy experience (full role or illustrative examples within a non-data strategy role) required. This could include topics like: Value assessment of new or external data sets on priority use cases; Establishing and overseeing requirements for new data tests to technical staff including data engineers or data scientists; Hypothesis generation of value enhancement through new data sets and market activation through 3rd party providers of those hypotheses; Balanced scorecard creation to assess data source options and to inform business case taken to leadership for investment. Prior SaaS customer success experience as a client director (or equivalent) is required. Specifically, you must have delivered and consulted enterprise-scale clients on data science models and analytical insights using multi-dimensional data set(s) where you were considered by the client as the subject matter consulting expert. In this case, multi-dimensional means multiple products, multiple regions, multiple customer segments, multiple product segments, and/or other relevant cross-sections, etc. Prior SaaS product ownership experience of analytical solutions is strongly preferred. Specifically, you should have managed the prioritization of feature enhancement in product roadmaps, interacted with customers to preview and frame product options, and managed technical teams (engineers, data scientists) to plan for, and execute against, business and use case expectations – particularly in the context of new or emerging data sets as considerations. Previous leadership and talent management/development experience preferred Significant experience/strength with MS Excel and/or large complex dynamic data sets required as well as working fluency with MS PowerPoint Experience with Tableau, other BI Tools, and SQL preferred Ability to interact and influence effectively at all levels, including senior management plus product and data science and technology roles. Thrives on tackling difficult problems in a dynamic and fast-paced environment Consumer products and/or automotive industry experience is helpful, but not required Why Join J.D. Power? Lead Critical Transformation: Drive the prioritization and evaluation of data assets and external data to accelerate business growth. Executive Visibility: Direct reporting to chief data and analytics officer with regular exposure to c-suite discussions. Build World-Class Capability: Create a data strategy function based on some prior work, but mostly initiate ground-up practices with the resources and executive support to do it right. Cross-Business Unit Impact: Partner with product owners, P&L executives, data science and data engineering teams from across the company to identify and execute on opportunities, both intra-BU but increasingly on cross-BU use cases and business cases. Company Mission J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges. Our Values We POWER Our Customer's Success We are Innovative, Collaborative and Grounded in Data We Make Things Easy We Get It Done We Start with Trust & Prove it Everyday J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power’s behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Welcome to J.D. Power Careers! J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.