via Glassdoor
$35K - 42K a year
Greet guests, manage calls, assign clients to sales team, maintain retail area, and handle purchases at the front desk.
Requires strong customer service, communication, phone and POS proficiency, and professional demeanor.
Overview We are seeking a friendly and professional Front Desk Associate to join our remodeling and design showroom. The ideal candidate will serve as the first point of contact for customers, providing exceptional guest services and ensuring a welcoming environment. This role requires excellent communication skills and the ability to handle multiple tasks efficiently. Previous retail or showroom experience is preferred. The Front Desk Associate is the first point of contact for any incoming calls, or walk ins. The ideal candidate is well put together and carries them self in a professional and tidy manner. Responsibilities • Greet guests warmly upon arrival and understands their reason for coming into the showroom • Manage multi-line phone systems with professionalism and courtesy using proper phone etiquette • Assign a client to a member of the sales team to suit their individual needs • Maintain organization and tidiness of retail shelving areas • Offer beverages to clients while they await an appointment, etc. • Provide information about the company to potential clients • Ring up retail purchases using Square POS system • Wrap and package retail purchases • Maintain a clean and organized front desk area, ensuring a professional appearance at all times Skills • Strong customer service skills with a focus on guest satisfaction • Excellent communication skills, both verbal and written • Proficiency in multi-line phone systems • Proficiency in POS system in a retail setting • Professional appearance and demeanor with strong phone etiquette skills This position offers an exciting opportunity to be part of a dynamic team dedicated to delivering memorable experiences for every client. Pay: $17.00 - $20.00 per hour Expected hours: 20.0 – 40.0 per week Benefits: • 401(k) • Paid time off Work Location: In person
This job posting was last updated on 12/7/2025