Insight Global

Compensation

Full Description

Medical Office Assistant Location: Great Neck, NY Insight Global is seeking a Medical Office Assistant/Receptionist for a small medical practice in Great Neck NY. This role is responsible for providing front-office support to ensure smooth daily operations in a healthcare setting. This role combines administrative tasks with patient-facing responsibilities to deliver excellent customer service and maintain efficient workflow. Key Responsibilities • Customer Service • Scheduling & Coordination • Billing & Payment Collection • Collect copayments and outstanding balances at check-in or check-out. • Verify patient insurance information and update records as needed. • Process billing transactions and provide receipts to patients. • Insurance & Pre-Authorizations • Check and verify pre-authorizations for procedures and services. • Contact insurance companies to confirm coverage and resolve issues. • Follow up on pending authorizations and communicate status to patients and providers. • Administrative Support • Maintain accurate patient records and ensure confidentiality in compliance with HIPAA. • Prepare and organize necessary forms and documentation for patient visits. • Assist with filing, scanning, and other clerical tasks as needed.