Insight Global
via A Brief History Of This Website
Customer Support Representative
Compensation
$45K - 60K a year
Responsibilities
Provide high-level client support for banking clients including account access, statements, wiring funds, file transfers, and application navigation.
Requirements
Experience in client support, basic IT and infrastructure knowledge, strong communication skills, and professionalism to interact with high-level stakeholders.
Full Description
JOB DESCRIPTION Insight Global is looking for a Client Support Representative to join one of the world's largest financial clients in Draper, UT onsite 5 days a week. This person will be providing "white glove" level of support to this bank's external clients. On a day to day, they will help support client issues such as: account logins, accessing statements, wiring funds, assisting with file transfers, navigating the mobile/online application, and any additional access or entitlement problems. REQUIRED SKILLS AND EXPERIENCE -Experience in a client support role -Basic technical experience in IT and infrastructure -Great communication skills both written and verbal -Polished and professional – someone who could sit down with high level stakeholders NICE TO HAVE SKILLS AND EXPERIENCE -FTP Knowledge (File Transfer Protocol)
This job posting was last updated on 12/7/2025
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