Hometown Tickets, LLC

Compensation

Full Description

Hometown empowers schools with seamless digital tools for ticketing, fundraising, and event management, enabling them to create memorable in-person experiences that bring communities together. As a trusted partner dedicated to supporting athletics, arts, and extracurricular activities, we help schools generate vital funding to ensure every student has access to enriching opportunities. With a deep passion for serving those who shape our future, we make event operations effortless – so schools can focus on what truly matters: creating lasting impact in their hometowns. Job Description: Location: Remote, hybrid, or in-office (Columbus, OH) Who We Are: Hometown is the trusted leader in the education space, equipping athletic directors, coaches, and school administrators with the tools they need to manage their department communications, live events, and fundraisers. Hometown offers an all-in-one, easy-to-use platform to support schools in creating memorable in-person experiences and lasting impact in their communities. We’re continuing to expand our technology and team to provide the best-in-class service to organizations across the country! Hometown empowers all team members through a positive company culture. Exemplifying our core values of Hustle, Excellence, Resilience, and Ownership (HERO). We’re committed to providing a safe and inclusive work experience for everyone, both those working remotely and within our offices across the country. Consider joining our team today! Role Summary: The Fundraiser Success Manager ensures the success of fundraising campaigns launched on the Schoolfundr platform, working closely with the sales team to execute fundraisers that engage and energize school communities. Specialists oversee the lifecycle of fundraisers, from onboarding and preparation to launch and completion. They’ll work directly with coaches, teachers, and group leaders to guide them through proven strategies and inspire participants—often a room full of teenage students or a youth sports team—to take action. A successful fundraiser not only achieves its goals but also drives referrals, repeat business, and new opportunities, directly contributing to Schoolfundr’s growth and impact. This role is ideal for energetic, engaging, and highly organized individuals who are passionate about helping students succeed, such as teachers looking to transition out of the classroom into edtech, ex-coaches, or professionals currently in ed-tech. If you thrive on motivating others, are highly organized, have a knack for rallying a team, and love seeing students achieve big wins, this role is for you. Key Responsibilities: Fundraiser Preparation: Coordinate onboarding, set up, and planning for fundraisers, ensuring group leaders and participants are ready to execute successful campaigns. Fundraiser Execution: Act as a coach and cheerleader for fundraising teams, inspiring participants and leaders to buy-in to the process and guide them on best practices to achieve their goals using the Schoolfundr platform. Engagement: Rally and motivate participants, including speaking to groups of students and teenagers (in-person and virtually), to maximize participation and excitement for their fundraiser. Relationship Management: Build long-lasting relationships with coaches, teachers, and group leaders, establishing trust in Schoolfundr as their go-to fundraising solution. Sales and Growth: Leverage successful campaigns to network within school communities, secure referrals for new fundraisers, and drive renewals for future campaigns Collaboration: Partner with Schoolfundr sales reps to ensure smooth handoffs and seamless campaign execution. CRM & Pipeline Management: Maintain accurate CRM records, tracking the status of ongoing and completed fundraisers to optimize outcomes. Flexibility: Be available to support fundraisers outside regular business hours, including evenings and weekends, as needed. Preferred Education and Experience: High-energy, engaging personality with a passion for motivating students and youth to succeed. Strong organizational and time management skills to juggle multiple fundraisers simultaneously. Exceptional communication and interpersonal skills with a customer-focused mindset. An ownership mentality: proactive, reliable, and results-driven. A background in education, coaching, or working with youth, with an innate ability to inspire and connect with students. Adaptability to the fast-paced, evolving nature of fundraising. Confidence to lead a room, present ideas, and encourage participation in group settings. Comfortability using and presenting scheduling and video conference tools to organize and conduct impactful remote/virtual meetings Familiarity with CRM systems such as Pipedrive (preferred) Preferred Qualifications: Preference for working MST & PST hours area and willing to travel as needed via automobile for on-site fundraisers when needed 2+ years of experience in customer success, onboarding/implementation, or customer support role, preferably in education, ed-tech, or SaaS. Experience working with students, such as a teacher or coach Hometown values the importance of demonstrating to our customers that we care and are invested in our product and how it can be the best solution for them. All Hometown employees have a minimum amount of client events they must attend per year. This may include traveling to local client sites and could include standing and walking for prolonged periods of time, and while outdoors in various weather conditions. Why Join the Hometown Team? At Hometown, you’ll be part of a mission-driven company dedicated to making a significant impact on education through innovative solutions. Here are just some of the benefits of joining the Hometown team: Flexible PTO with no annual maximum. 11 holidays and extended winter break. 401(k) - up to 4% match. Medical, dental, and vision insurance plans offered. Employer HSA contribution. Opportunities for virtual and in-person collaboration/social events. Hometown is an equal opportunity employer. It does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. We equip athletic directors, coaches, and school administrators with the tools they need to manage their departments communications, live events and fundraisers. From keeping your community in the know, to running fundraisers, to hosting games and events – Hometown is your trusted partner. Through powerful websites and communication tools, digital ticketing and event management, and online fundraising, Hometown is the single place to bring your community together and generate the funds needed to enable students to reach their full potential.