HEI Hotels & Resorts

Compensation

Full Description

About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests—and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Director of Catering in the administrative functions required for effective management of the Catering Department. Essential Duties And Responsibilities • Promptly answer telephone calls following HEI Hotels and Resorts and brand standards using clear and positive communication. Communicate information accurately to manager and disseminate information and facts to relevant accounts and applicable departments. • Type correspondence, proposals and contracts as directed by management using typewriters and computers. Process contracts for relevant departments. • Distribute memos, contracts, resumes, room requests and amenities to relevant departments throughout the hotel. Copy, fax and email necessary documentation for clients and hotel use. • Politely and professionally converse with clients. Respond to inquiries with accurate information and record in all relevant files. • Promptly respond to requests for information on hotel facilities and menus. • Maintain accurate, necessary payroll records, time sheets and distribute to finance in timely manner. • Monitor and order necessary office supplies for department. Maintain filing system in accordance with company standards. Log pertinent account information in files. Maintain necessary copies of contracts and correspondence in orderly and accurate manner. Maintain current files and contracts for 5 years in accordance with HEI Hotels and Resorts minimum standards. • Comply with attendance rules and be available to work on a regular basis. • Perform any other job-related duties as assigned. Qualifications And Skills • Hotel experience preferred. • Ability to effectively deal with internal and external customers, as well as vendors and department heads. • Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error. • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $28.00 - $28.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.