Goldfish Swim School

Compensation

Full Description

Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, cash management, customer service, retail and vending department, birthday party operations and workplace employee activities. Benefits: • Flexible Schedule • Competitive Pay • Paid Training • FUN team environment • Health Benefits with Employer Contribution • 401(k) matching • Paid Vacation • Discount Program • Anniversary Recognition Program • Opportunities for Advancement • Strengths Based Leadership Development Program Duties and Responsibilities include the following: • Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures. • Helps the General Manager and department managers fulfill all daily tasks. • Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction. • Interacts with the Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training. • Provides sales and marketing training to all qualified sales staff. • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved. • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained. • Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions. • Gains a high level of knowledge and experience in the GSS pool operations to ensure understanding and satisfaction of Goldfish members. • Initiates and oversees workplace culture and employee interaction. Maintains a high level of employee satisfaction. • Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and trains all current staff on the GSS EAP. • Maintains current certifications and stays up-to-date professionally on the aquatics and management field. Education/Experience: High school diploma or GED is required. Bachelors degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required. Two or more years management experience preferred. Two or more years as a swimming instructor preferred. Certificates and Licenses: Lifeguard, CPR/AED and first Aid certification required. Shallow water attendant highly recommended. Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.