Glamour and Grace Day Spa

Compensation

Full Description

Administrative Assistant Job Posting We are currently hiring for the following position: PART TIME ADMINISTRAITIVE ASSISTANT Hours: 15 - 20 hours a week Location: Wilmington, DE About Us: Glamour & Grace Day Spa is a premier destination for beauty, wellness, and self-care. We specialize in skincare, lashes, massage therapy, and luxurious spa experiences. Our mission is to create a warm, welcoming environment where clients can relax, recharge, and feel their best. We’re seeking a dependable and personable Front Desk Administrative Assistant to be the face of our spa and help ensure smooth daily operations. Position Summary: The Front Desk Administrative Assistant will be responsible for creating an exceptional first impression for our guests, managing appointment scheduling, handling client communication, and supporting the day-to-day administrative functions of the spa. Key Responsibilities: • Greet clients warmly, check them in/out, and provide outstanding customer service. • Answer phone calls, respond to emails, and handle appointment bookings and rescheduling. • Manage client records, intake forms, and payments accurately. • Maintain a tidy and welcoming front desk and lobby area. • Support spa staff with daily operations and administrative tasks. • Upsell services, memberships, or products as appropriate. • Handle basic social media inquiries and provide promotional info to guests. • Ensure a smooth flow of communication between staff, clients, and management. Qualifications: • Previous front desk, customer service, office or administrative experience preferred. • Excellent communication and organizational skills. • Proficient in scheduling software (experience with Phorest or similar is a plus). • Friendly, polished, and professional demeanor. • Ability to multitask in a fast-paced spa environment. • Passionate about beauty, wellness, and creating a great client experience. Schedule & Compensation: • Flexible hours; must be available some evenings and Saturdays. • Competitive hourly pay based on experience. • Employee spa perks and service discounts. If Interest send us your resume to Info@GlamourandGraceDaySpa.com with the subject "Let's Win Together 2025". Job Type: Part-time Pay: From $17.00 per hour Expected hours: 15 – 20 per week Benefits: • Employee discount • Flexible schedule Work Location: In person