Florida Lung and Sleep Associates

Compensation

Full Description

Who We Are For 23 years, Florida Lung & Sleep Associates (FLSA) has served as the regional leader in respiratory and sleep health. We are a "Center of Excellence" a fast-paced, high-volume practice dedicated to keeping patients healthy and out of the hospital. We are looking for a Patient Care Coordinator who can match our high standards. You are the "First Impression" of our practice; your ability to manage the flow of the office sets the tone for the patient's entire experience. The Role This is not a quiet desk job. We need a highly motivated multitasker who excels under pressure. You will manage the Check-In and Check-Out process, ensuring accurate data entry while treating every patient with empathy and respect. Responsibilities: • The Welcome: Greet patients professionally, verify demographics/insurance, and ensure all registration paperwork is complete. • Flow Management: Track patient movement in the waiting room to minimize wait times and notify clinical staff of arrivals. • Scheduling: Handle complex scheduling, including follow-up appointments, procedure bookings, and diagnostic testing. • Financials: Accurately collect co-pays, deductibles, and past-due balances. Explain financial responsibilities clearly to patients. • Communication: Answer high-volume phone lines, triage messages, and process prescription refill requests. • Records: Enter data into Athena EMR, scan documents, and ensure strict attention to detail in patient files. The 2026 Benefits Package We have designed a market-leading benefits program for 2026 to support your life and future. Health & Wellness • Health Insurance: We offer a three-tier plan structure (Bronze, Silver, Gold) via UnitedHealthcare, giving you the freedom to choose any provider. FLSA covers 50% of the Base Plan. • HSA (Health Savings Account): Available with Bronze/Silver plans. Take advantage of the triple tax advantage: tax-deductible contributions, tax-free growth, and tax-free withdrawals for medical expenses. • Dental & Vision: We cover 99% of Dental premiums and 50% of Vision premiums to encourage preventative care. Financial Security (Fully Company Paid) • Basic Life & AD&D: Fully covered by the company. Benefit Amount: $25,000. • Short Term Disability (STD): Fully covered by the company. Income replacement of 60% (up to $1,000/week). Benefits begin on Day 8 and last up to 13 weeks. • Long Term Disability (LTD): Fully covered by the company. Income replacement of 60% (up to $6,000/month). Benefits begin on Day 91 and last through retirement age. Retirement & Perks • 401(k) with 5% Match: We offer a generous 5% company match to maximize your savings. Match begins after 1 year of employment. • Immediate Vesting: All company match contributions are 100% vested immediately. • Dependent Care FSA: Set aside pre-tax money for daycare, after-school care, or summer camps. • Paid Holidays: 6 major holidays per year. • Employee Perks: Access to the Working Advantage program for exclusive discounts on goods and services. Benefits listed reflect the current 2026 plan design and may be subject to change in the future in accordance with company policy. What You Bring to the Table • Experience: Minimum 1 year of Medical Receptionist/Front Desk experience is required. • Tech Stack: Experience with Athena EMR is highly preferred. Computer literacy and keyboarding speed are required. • Bilingual: Fluency in Spanish is strongly preferred. • Soft Skills: You must be able to multitask without losing your cool. We value team players who are organized, empathetic, and reliable. • Education: High school diploma or equivalent required (must possess strong reading and math skills for financial calculations). To Apply Please submit your Resume (required) to be considered. Job Type: Full-time Pay: $15.00 - $20.00 per hour Expected hours: 36 per week Benefits: • 401(k) • 401(k) matching • AD&D insurance • Dental insurance • Disability insurance • Employee discount • Health insurance • Health savings account • Life insurance • Opportunities for advancement • Paid time off • Vision insurance Language: • Spanish (Required) Ability to Commute: • Lehigh Acres, FL 33971 (Preferred) Work Location: In person