Express Employment

Compensation

Full Description

Top Job Located in Honolulu, HI Salary: $20/hr Mortgage Service Center Representative - Customer Support ($20/hr) Location: Honolulu, HI Job Type: Full-Time Starting Pay: $20/hour Are you a customer service professional with experience in banking or call center environments? We're seeking a Mortgage Service Center Representative to join our team and provide exceptional support to customers with mortgage-related inquiries. This role is ideal for someone who is detail-oriented, empathetic, and comfortable handling high-volume calls. Perks You'll Enjoy: • Medical, Dental, and Vision Benefits • Weekly paychecks • Professional and welcoming environment • Hands-on training and team support • Monday-Friday daytime schedule Key Responsibilities • Respond to inbound calls regarding mortgage accounts, payments, and general inquiries • Assist customers with loan servicing questions and escalate issues as needed • Process account updates and document customer interactions accurately • Collaborate with internal departments to resolve customer concerns • Maintain confidentiality and adhere to banking regulations and procedures Qualifications • 1+ years of experience in a call center or banking environment • Strong verbal and written communication skills • Proficiency in Microsoft Office and customer service systems • Ability to multitask and manage time effectively in a fast-paced setting • High attention to detail and commitment to customer satisfaction Interested? Call us at 808-792-7015 to schedule an interview Submit your resume in response to this posting Apply online at www.expresspros.com About Us: Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles-with no fees for job seekers. #HIOFFICE Express Office: Pearl City 945 Kamehameha Highway Unit 5 Pearl City, HI 96782