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exl

exl

via Glassdoor

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Residential High Value Insurance Appraiser - Cleveland, OH

Cleveland, OH
Full-time
Posted 12/3/2025
Verified Source
Key Skills:
Customer service
Communication skills
Organizational skills
Microsoft Office
Sales
Negotiation

Compensation

Salary Range

$40K - 60K a year

Responsibilities

Schedule and conduct on-site and virtual high value home property surveys for insurance purposes, documenting construction details and hazards, and completing web-based reports.

Requirements

Must professionally interact with clients, conduct property surveys, provide own digital camera, Windows PC, internet, vehicle, measuring device, and insurance; prior real estate or inspection experience is a plus but not required.

Full Description

The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field appraisal, inspection and risk control services to support our clients’ underwriting processes. EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Castle High Value is the premier provider of high value residential insurance surveys to the insurance industry nationwide. https://www.exlservice.com/industries/insurance/castle-high-value The Position Castle High Value is looking for self-directed independent contractors to work from their own home or office and service physical survey/inspection assignments in the Cleveland, OH area within a territory of approximately 70 miles of Cleveland. Experience in real estate, insurance, inspection, construction or appraising experience is a plus, but all interested candidates are encouraged to submit their qualifications. A 15 hour online training course can get you certified. Fees are negotiable depending on experience and the unique aspects of selected jobs. You will be responsible to schedule and conduct both site-based and virtual High Value Home property surveys that will be used for homeowners’ insurance purposes. This involves coordinating and completing surveys within your own schedule, managing work assignments you accept, and solid computer skills as all reports are web-based and completed online. If you are looking for flexibility, the ability to work independently, and have an interest in real estate, construction, or interior design, then this might be the right opportunity for you. More on the Job Responsibilities Primary Requirements: • Professionally interact over the phone, via email, and in-person with homeowners and insurance agents • Conduct on-site and/or virtual property surveys on high value homes as per customer specific guidelines and procedures • Identify and document the construction materials/characteristics and unique features of the home • Obtain measurements of the home and other structures on the property • Generate an estimated replacement value of the home, and identify major hazards • Communicate the information gathered during on-site inspection in the provided web-based client requested forms accessed through the Castle website Tools or Items You Must Provide: • Digital camera • Windows based computer (not a Mac) • High speed internet access • Reliable vehicle • Measuring device such as: laser, 100 ft. tape, or measuring wheel • Auto and General Liability Insurance

This job posting was last updated on 12/6/2025

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