Everpark, Inc

Compensation

Full Description

POSITION SUMMARY Everpark is hiring Parking Cashiers/Attendants to support daily operations at a State of California (DGS/OFAM) parking facility. This position requires professionalism, strong customer service skills, accurate cash handling, and strict adherence to State operational procedures. This is an on-site, public-facing position in a high-visibility government facility. Employees must maintain excellent attendance, follow written policies, and comply with all operational, safety, and financial control requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES ESSENTIAL DUTIES & RESPONSIBILITIES Daily Parking Operations • Staff and operate a one-person parking kiosk during all assigned hours. • Greet customers professionally and provide general parking information. • Issue manual parking tickets accurately with correct time documentation. • Collect cash payments and provide correct change. • Announce cash received and count back change aloud to maintain accuracy. • Follow all cash-handling procedures as required by OFAM and Everpark. • Maintain a clean, organized, and safe booth environment. • Monitor traffic flow entering/exiting the facility. • Enforce facility rules, including “No Overnight Parking” and cash-only policies. Customer Service & Support • Provide courteous assistance and resolve minor disputes professionally. • Refer escalated issues to a supervisor or OFAM representative. • Assist customers who are locked in or locked out (when assigned). Facility & Equipment Responsibilities • Protect all State-owned equipment and report any damage immediately. • Notify supervisor of outages or malfunctions (gates, power, tickets, etc.). • Follow manual operating procedures during equipment or power failures. • Maintain booth keys securely and never leave the booth unattended. Compliance & Professional Conduct • Wear an Everpark uniform and name badge at all times. • Maintain a professional appearance and demeanor. • Follow confidentiality policies and protect sensitive information. • Comply with all Everpark and State safety protocols, including emergency procedures. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) • Ability to speak, read, and write English. • Strong customer service and verbal communication skills. • Ability to handle cash accurately and responsibly. • Ability to remain in a sitting/standing position inside a booth for extended periods. • Must be punctual and reliable. • Must be able to follow detailed written and verbal instructions. • Must pass background check in accordance with CA Fair Chance Act. PHYSICAL DEMANDS AND WORK ENVIRONMENT • Ability to sit or stand in a small kiosk for the duration of shift. • Ability to handle cash and count money. • Ability to lift up to 25 lbs as needed (signs, cones, equipment). • Vision sufficient to read tickets, receipts, and documentation. WORK HOURS • Monday–Friday, 6:00 AM to 6:00 PM • Must be available for occasional after-hours or special events as scheduled. • Must be able to work overtime when required (paid according to CA Overtime Law). CALIFORNIA & LOS ANGELES COMPLIANCE NOTICES Equal Employment Opportunity Everpark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, disability, marital status, pregnancy, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. Fair Chance Act (Los Angeles & CA law) We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring and the California Fair Chance Act. Reasonable Accommodation Applicants requiring accommodations during the hiring process or on the job may request support at any time. At-Will Employment Employment with Everpark is at-will and may be terminated by either party at any time, with or without cause. Wage & Hour Compliance • Employees are entitled to rest breaks and meal periods as required by CA law. • All time worked is paid. Off-the-clock work is prohibited. • Overtime is compensated according to California Labor Code. Harassment & Retaliation Prohibition Everpark maintains a strict zero-tolerance policy for harassment, discrimination, or retaliation. HOW TO APPLY Submit your application through Everpark’s hiring portal (everpark.com)or by responding to this job posting with your résumé and availability. Please reference "Parking Cashier – Lot 15" in the subject line.