Ensign Partners, LLC

Compensation

Full Description

About Ensign Partners Ensign Partners brings simplicity to complexity by integrating legal, insurance, financial, and tax expertise under one roof. Business owners get one coordinated plan, one trusted team, and one bill, so they can protect what they’ve built and confidently prepare for what’s next. Our focus is delivering clarity, eliminating blind spots, and providing the kind of boutique, high-trust experience that helps leaders elevate both their businesses and their lives. Personal Lines Account Manager (Gilbert, AZ) The Personal Lines Account Manager will be responsible for handling accounts from the first point of contact through binding and ongoing service. This role requires excellent communication skills, strong attention to detail, effective multitasking, and a natural ability to solve problems. You’ll provide professional and courteous service to clients, carrier representatives, underwriters, and colleagues, ensuring interactions meet or exceed expectations. Major Responsibilities • Communicate and identify opportunities to promote and enhance coverage based on client needs. • Handle customer service and items relating to coverages, claims, certificates, and accounting/billing. Provide billing support to customers. • Understand complex exposures, including specialty product lines. • Organize and prioritize workflows for assigned book(s) of business. • Distribute quotes to prospective and current customers with timely follow-up. • Prepare applications, proposals, and marketing items for existing and new business. • Bind all personal lines business, including sending all documents and completing e-signatures. • Maintain accuracy in the agency management system, quoting system, and carrier systems. Input data into applicable platforms within required timeframes. • Assist clients with making coverage changes and complete all service requests. • Ensure client issues are handled efficiently with clear resolution while preserving strong business relationships. • Participate in additional office projects as needed. Requirements • Minimum 5 years of Personal Lines Insurance experience, with knowledge of state insurance laws, licensing requirements, and ethical standards. • Interest in learning insurance industry technology platforms. • Ability to operate various computer programs (Microsoft Office Suite, Google Suite, etc.). • Previous experience managing your own book of business. • Strong verbal and written communication skills for effective interaction with clients, producers, and company personnel. • Ability to prioritize and handle multiple tasks independently. • Current Property & Casualty Insurance License (Required). • Applied Epic experience (Preferred). • AZ Marketplace knowledge (Preferred). • This position supports our Gilbert, AZ (Ensign) location. Open to hybrid for the right candidate. Core Values You Embody at Ensign Partners • Enjoy the Journey: You bring positivity to the process and contribute to a workplace that feels supportive, steady, and enjoyable. • Move the Cheese: You anticipate needs and adapt as the company grows. • Be Your Best: You show up with professionalism, excellence, and positivity. • Aim to Win: You take initiative and follow through without needing constant direction. • Raise the Bar: High standards for accuracy, presentation, and client care come naturally to you. • Keep Your Word: You reliably follow through and honor commitments. • Stronger as One: You collaborate well across teams to support the broader organization. Why Join Ensign Partners Ensign Partners is a values-driven firm built on excellence, warmth, and high trust. We are growing, expanding into additional locations, and preparing for our future headquarters. Every detail—from the way we care for clients to the way we support our team—reflects our commitment to creating one of the best workplaces in Arizona. Joining Ensign means: • Being part of a mission-oriented culture that genuinely cares about people. • Working alongside a team that values professionalism, integrity, and consistent follow-through. • Contributing your strengths to a company that is intentional about growth and creating exceptional client experiences. • Having a meaningful role in shaping the environment and operational excellence of a respected and expanding firm. Job Types: Full-time, Permanent Pay: $60,000.00 - $80,000.00 per year Benefits: • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person