DisclosedRx

Compensation

Full Description

Position Summary The Manager of Savings Program is a key leadership role responsible for driving a substantial portion of DisclosedRx's revenue and ensuring the organization meets contractual savings guarantees for clients. This role oversees day-to-day savings program operations, leads data-driven performance initiatives, strengthens member engagement, and manages vendor relationships. The Manager leads a high-performing team of 45, delivering a high-touch, high-quality experience through exceptional service, efficient processes, and accurate financial stewardship. Success in this position requires strong operational leadership, the ability to navigate complex international sourcing environments, and the agility to pivot quickly in response to macroeconomic or geopolitical factors that may impact the program. Job Responsibilities • To perform this job successfully, an individual must be able to perform each essential function satisfactorily. • Manage daily operations of the Savings Program team, ensuring service excellence, productivity, and adherence to performance targets. • Coach, mentor, and develop team members to support growth, skill development, and department scalability. • Oversee and strengthen relationships with international suppliers and alternate sourcing vendors. • Direct invoice processing workflows, ensuring accuracy, timeliness, and proper financial reconciliation. • Monitor departmental goals, KPIs, and savings performance to drive continuous improvement and accountability. • Identify operational gaps and workflow inefficiencies; lead cross-functional problem-solving and process-improvement initiatives. • Collaborate with Finance, Accounting, Client Services, and operational teams to streamline processes and support new client onboarding activities. • Ensure financial accuracy and compliance in all transactions related to vendor payments and member savings documentation. • Maintain and update departmental standard operating procedures to meet regulatory and operational standards. • Supervise the outbound Savings Program call center, ensuring quality member interactions and efficient call handling. • Analyze savings trends, cost-optimization opportunities, and sourcing outcomes to support data-driven decision making. • Perform other duties as assigned or requested. Any one position may not include all duties listed; these represent the core responsibilities typically associated with this role. • Required Experience • Bachelor's degree in Business, Healthcare Administration, Finance, or a related field (or equivalent experience). • 5-7 years of experience in pharmacy benefit management, healthcare operations, or a related field. • Demonstrated experience in sales, business development, revenue-driving initiatives, or program growth. • Experience managing call center operations, member services teams, or alternate sourcing strategies. • Strong leadership skills with the ability to coach, motivate, and develop teams. • Advanced proficiency in Microsoft Excel and Microsoft Office. • Excellent communication, writing, and interpersonal skills. • Strong analytical abilities with high attention to financial accuracy and compliance. • Highly organized, detail oriented, and capable of managing multiple priorities in a fast-paced environment. • Experience collaborating with cross-functional subject matter experts (Finance, Operations, Clinical, IT, Analytics, etc.). • High level of integrity and ability to handle confidential information. Preferred Qualifications: • Experience with invoice processing, accounts payable/receivable, or financial reconciliation in a healthcare setting. • Exposure to international sourcing, alternate funding programs, or 340B operations. • Familiarity with PBM pricing components, savings methodologies, and vendor-negotiation processes. • Strong analytical background with the ability to translate data into insights. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision and ability to adjust focus.