via Indeed
$70K - 90K a year
Provide application support and build for Epic Clinical Documentation workflows, collaborate with clinical users, perform system testing and training, troubleshoot issues, and ensure regulatory compliance.
Experience with Epic Clinical Documentation, clinical workflow analysis, system testing, end-user support, troubleshooting via ServiceNow, and knowledge of regulatory documentation standards.
Responsibilities • Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows. • Collaborate with clinical end users to gather requirements, document workflows, and implement changes. • Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live. • Assist with Epic training and at-the-elbow support for clinical documentation users. • Troubleshoot issues reported through ServiceNow and provide timely resolutions or escalate appropriately. • Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies). • Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.
This job posting was last updated on 12/1/2025