via Glassdoor
$42K - 46K a year
Provide front desk customer service, manage appointments and payments, maintain records, and support office operations.
Previous front desk or administrative experience preferred, strong customer service and communication skills, proficiency with Microsoft Office, and ability to multitask in a fast-paced environment.
A Front Desk Receptionist /Administrative Assistant is responsible for providing excellent customer service to all guests in person or otherwise, maintaining daily operations in the club. He/She will maintain and promote excellence in hospitality and customer service at all times by welcoming and servicing guests in a courteous, efficient and friendly manner and providing outstanding guest service during their stay/visit. Duties: - Inbound/outbound phone calls - Keep track of upcoming scheduled appointments; - Scheduling and coordinating appointments/lessons - Check the payments (who has to pay and how much) - Collect the payments from customers - Keeping track and fill out customers attendance - coodrination of tennis leagues and childrens match plays and adults tournaments Responsibilities: - Greet and welcome patients and visitors in a friendly and professional manner - Answer phone calls, schedule appointments, and manage patient inquiries - Maintain patient records and files, ensuring accuracy and confidentiality - Assist with insurance verification and billing processes - Coordinate tasks as assigned by the office manager - Provide administrative support such as data entry, filing, and document preparation - Collaborate with other team members to ensure smooth office operations Requirements: - Previous experience working as front desk receiptionist is preferred - Strong customer service skills with the ability to handle patient inquiries and concerns effectively - Proficient in using office software such as Microsoft Office Suite (Word, Excel, Outlook) - Excellent organizational skills with attention to detail - Ability to multitask and prioritize tasks in a fast-paced environment - Strong communication skills, both verbal and written Job Type: Full-time Pay: From $20.00 per hour Work Location: In person
This job posting was last updated on 12/6/2025