Crossover

Compensation

Full Description

In enterprise software, failure rarely stems from an insufficient client roster; it emerges when revenue from existing accounts quietly deteriorates. Within long-cycle B2B environments, 70–90% of the following year's income hinges on renewal performance, expansion effectiveness, and recovery execution. Forecast drift, poorly drafted statements of work, and weak escalation protocols silently erode both margin and credibility. The outcome: missed targets, CFO doubt, and clients who regard you as a replaceable supplier rather than essential infrastructure. Our approach is fundamentally different. We operate a system-driven commercial framework where disciplined execution outperforms individual heroics. We build profitable, sustainable revenue from an established Fortune-tier client base through precise renewals, targeted expansions, and executive-level escalation management. Commercial structure is treated as a core deliverable: proposals that safeguard margins, contracts that support clean implementation, and quarterly business reviews that genuinely advance product adoption. This position is not a low-structure autonomy role, nor is it a place to rely on perception management or superficial pipeline metrics. It suits someone who draws energy from forecast precision, margin-preserving deal architecture, unambiguous SOWs, and executive dialogues that conclude with clarity and firm commitments. You will leverage authentic GenAI capabilities to accelerate analysis and communication, apply strong commercial judgment in uncertain situations, employ escalation control that brings composure to tense environments, and possess the coaching capability to refine pricing, structure, and negotiation throughout the organization. If you have led enterprise B2B software sales with accountability for renewals, expansions, multi-year agreements, SLAs, and pricing strategy, this environment will feel familiar. If you currently lead or have recently managed an enterprise sales organization within SaaS, or you have advanced through senior positions such as Sales Director, Regional VP, or Head of Enterprise Accounts following an early career grounded in rigorous pipeline discipline, we should connect. Enter a role where your expertise is not compromised by disorder and take ownership of the engine that truly defines next year's revenue. Apply if you are prepared to demonstrate that disciplined commercial execution consistently outperforms optimism. What You Will Be Doing • Advancing renewals and expansions from pipeline stage through contract execution • Facilitating executive reviews and overseeing escalation management • Designing and authorizing commercial proposals and agreements that withstand scrutiny Senior Director Of Strategic Accounts Key Responsibilities • Expand enterprise account revenue and retention through disciplined commercial execution, strategic account oversight, and seamless customer integration Basic Requirements • Minimum 10 years of experience in the IT industry and 5 years in the B2B enterprise software sector • Minimum 5 years of experience overseeing renewals, expansions, or account development • Demonstrated experience utilizing LLMs and other GenAI tools to optimize workflows • Proven experience managing multi-million-dollar enterprise accounts • Hands-on experience with CRM systems and Order-to-Cash (O2C) processes • Background working with regulated industry clients (finance, healthcare, or pharma), including compliance-driven commercial frameworks • Track record leading sales or account management teams in quota-carrying capacities and coaching on deal structure and negotiation About IgniteTech World-class talent. 100% global remote. Ready to be a part of the top talent that IgniteTech has curated from thousands of applicants throughout the world? Come join us. Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re big believers in the remote-work-from-anywhere lifestyle, which creates freedom for our team members and enables us to hire the best and brightest from around the world. A career with IgniteTech is challenging and fast-paced and we’re always looking for energetic and enthusiastic team members. We’re an Affirmative Action and Equal Opportunity employer and we value the strength that diversity brings to our workplace.
 There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5695-US-COUNTRY-SeniorDirector1