Creative Financial Staffing

Compensation

Full Description

Job title: Bilingual Customer Service Representative Location: On-site in Tallmadge, OH Schedule: Monday–Friday Salary: $43,000 – $46,000 depending on experience Why This Opportunity Stands Out: • Manufacturer and distributor of professional tools, diagnostic equipment, and storage solutions • Sells products directly through a network of franchised mobile distributors • Focuses on delivering exceptional service to support distributor success • Believes strong service builds trust and leads to shared growth and achievement • Part of a larger corporate group since the late 1970s • Your voice matters—ideas are encouraged and valued • Flexible, supportive work culture • Opportunity to grow and take on more responsibility over time Key Responsibilities (Bilingual Customer Service Representative): • Communicate with customers via phone, email, and chat in both Spanish and English • Assist with product/service questions, order issues, billing inquiries, and general support • Handle and resolve customer complaints with empathy and professionalism • Maintain accurate records of customer interactions and transactions • Collaborate with internal departments to ensure customer needs are met • Stay up-to-date on company products, services, and policies Qualifications (Bilingual Customer Service Representative): • Fluent in Spanish and English (spoken and written) • Previous customer service experience preferred • Strong communication and problem-solving skills • Proficient with basic computer applications and CRM systems • Ability to multitask and manage time effectively • High school diploma or equivalent (college degree a plus) The Bilingual Customer Service Representative role is fully onsite in Tallmadge, OH with a salary range of $43,000 – $46,000 depending on experience. For immediate and confidential consideration reach out to me, Jackie Blythe, at jblythe@cfstaffing.com. EB-1783025593