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Job Description Company: Chick-fil-A Roseville (MI) • Josh Holbrooks is an integral Owner/Operator, building the Chick-fil-A brand in the Michigan market and he's passionate about building leaders and people • His personal mission is to build every person up to leave his organization better than when they started • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation • Chick-fil-A is on Forbes Lists for Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands for Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees • Health Insurance • Paid Vacation • Tuition Discounts at Over 100 Colleges • Never work on Sundays • Excellent Career Advancement Opportunities • Overtime Available Opportunity We are looking for an enthusiastic Director of Operations to join our team at Chick-fil-A. This "hands-on" management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country. Your Impact • Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant • Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operations • Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards • Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales • Maintaining a work environment that ensures and promotes food & team safety • Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals. Background Profile • 3 years of Leadership experience • Bachelor's Degree (preferred) • Hospitality experience (preferred) • Proven track record of developing others • Passion for Chick-fil-A's values Apply now and you will be contacted ASAP.