Colibri Group

Compensation

Full Description

Note: The job is a remote job and is open to candidates in USA. Colibri Group is a pioneer in online professional education, serving over 1 million customers annually. The UX Research Analyst will conduct research to understand user needs and improve products and experiences, utilizing various research methodologies and collaborating with stakeholders to inform product design and strategy. Responsibilities • Design, execute, and manage end-to-end research projects • Identify most appropriate methodologies to create test plans and recruit participants • Conduct qualitative and quantitative user research including, but not limited to interviews, focus groups, usability tests, competitive tests, journey mapping, card sorting, tree testing, and surveys at scale • Work collaboratively with Business Stakeholders, Product Managers and UX Designers to test and validate new and existing commerce solutions, online learning and administration tools, AI solutions, and internal systems • Inform the product design and strategy of Colibri by translating data into insights that have clear and actionable implications • Effectively generate sharable documentation and maintain an organized system to facilitate use • Advance the organization’s knowledge of the existing customer base and prospects • Think creatively, ask the right questions, collaborate, and grow Skills • 2-3+ years of experience in UX research • Experience working within an Agile environment • Experience with research, design, analytics, and product management tools like Figma, Qualtrics, UserTesting.com, User Pilot, Matomo, and Monday.com • Well-versed in Microsoft Office Suite (Word, Excel, PowerPoint, CoPilot) • A degree in Design, Art, Human-Computer Interaction, User Experience, Marketing, or certification in relevant programs / completion of courses in specialty • Experience conducting research on commerce and AI solutions • Preferred experience in both B2C and B2B business models • Experience in the online learning industry is a plus Company Overview • At Colibri, we collaborate with over 5 million professionals and partners to provide exceptional professional education solutions for licensing, continuing education, test preparation, and career readiness. It was founded in 1990, and is headquartered in Providence, Rhode Island, USA, with a workforce of 1001-5000 employees. Its website is http://www.colibrigroup.com/.