Cleveland Clinic

Compensation

Full Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Health Unit Clerk – Neuro ICU Location Akron Facility Akron General Medical Center Department 3200 Neuro ICU-Cleveland Clinic Akron General Job Code AK9959 Shift Days Schedule 7:00am-3:30pm Job Summary USW Bidding Period: 11/22/2025 - 11/26/2025 Job Details USW Bidding Period: 11/22/2025 - 11/26/2025 Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family. The high acuity 10-bed Neuro Intensive Care Unit (NSICU) at Akron General provides medical attention following a stroke, neurological trauma or other neurological-related injury. As a Health Unit Clerk in the NSICU, you will provide a high level of customer service to patients, families, visitors and employees to promote and support the highest level of patient experience A caregiver in this position works days from 7:00 a.m. – 3:30 p.m. including every other weekend rotation and 3 holidays per year requirements. A caregiver who excels in this role will: Perform administrative and clerical duties. Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit. Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care. Assist with processing patient admissions, transfers and discharges. Provide concierge service to assist patients and families with wayfinding and directing them to available resources. Assemble and maintain patient medical records and other documents related to patient care. Troubleshoot equipment. Respond to patient call lights. Keep nursing stations clean and organized. Complete mandatory education and training. Minimum qualifications for the ideal future caregiver include: High School Diploma or GED One year of experience in a customer service-related role Prior job experience with typing or computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: Microsoft Office experience Physical Requirements: Requires full range of motion, manual and finger dexterity and eye-hand coordination. Requires frequent data entry, standing and walking for extensive periods of time. Requires normal or corrected speech, hearing and vision. Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.