Citi Staff

Compensation

Full Description

Job Summary We are seeking a detail-oriented and highly organized Administrative Assistant to support daily office and operations functions within our growing logistics company. This role is responsible for providing administrative and clerical support, maintaining records, coordinating schedules, and assisting with customer and vendor communications to ensure smooth and efficient operations. Key Responsibilities • Provide administrative support to operations, dispatch, and management teams • Answer and direct phone calls, emails, and general inquiries • Create, update, and maintain shipment files, reports, and documentation • Assist with scheduling pickups, deliveries, and driver appointments • Process invoices, purchase orders, and billing information • Maintain accurate records for compliance, safety, and audit purposes • Coordinate office supplies and manage inventory of materials • Support customer service by responding to shipment status inquiries • Assist with data entry into transportation management systems (TMS) or databases Qualifications • High school diploma or GED required; Associate’s or Bachelor’s degree preferred • 1–3 years of administrative or office support experience (logistics, transportation, or warehouse preferred) • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) • Strong organizational and time-management skills • Excellent written and verbal communication skills • Ability to multitask and work in a fast-paced environment • Experience with logistics or dispatch software is a plus Work Environment & Physical Requirements • Office-based role with occasional warehouse floor visits • Ability to sit for extended periods and perform repetitive movements • Ability to lift up to 15 lbs when needed