ChartRequest

Compensation

Full Description

Job Description: Regional Account Executive Company Profile: ChartRequest is a leading healthcare information technology and services company specializing in electronic medical record fulfillment, outsourced medical record fulfillment, and referral management solutions. Since its establishment in 2012 in Atlanta, GA, ChartRequest has been committed to eliminating manual and paper processes, providing secure and HIPAA-compliant solutions to streamline operations for healthcare providers and requestors. Position: Regional Account Executive Location: In-Office - Atlanta, GA or Denver, CO Reports To: Director of Client Services Company Profile Founded in 2012 in Atlanta, GA, ChartRequest is a healthcare information technology and services company that specializes in electronic medical record fulfillment, outsourced medical record fulfillment, and referral management solutions. We believe in being Helpful, Accountable, and Respectful, Problem-Solving Team Players. Every team member at ChartRequest embodies those core values and attributes on the ChartRequest PATH. The company leverages forward-thinking strategies and innovation to deliver automated, HIPAA-compliant solutions that empower solo physician practices, large group practices, national urgent care platforms, imaging centers, community hospitals, and integrated delivery networks to streamline their operations and reduce their overhead. In addition, ChartRequest provides a secure, paperless release of information platform for legal firms, insurance companies, ERE users, and other requestors that need to protect sensitive and business-critical information. ChartRequest is dedicated to eliminating manual and paper processes in ROI and referral management in order to realize 100 percent electronic workflows for its clients and staff. Since its establishment, the company has managed more than 1,000,000 secure requests for protected health information on behalf of its providers. The network using its services to exchange vital continuity of care documentation currently comprises over 12,000 healthcare providers in all 50 states. Opportunity ChartRequest is seeking an ambitious and customer-focused Junior Account Executive to join our sales team. As an Account Executive, you will play a key role in driving revenue growth by acquiring new clients and expanding relationships with existing accounts. This position requires a proactive approach to managing the entire sales cycle, from prospecting and lead qualification to closing deals and providing post-sales support. The ideal candidate is a persuasive communicator, skilled at building relationships, and motivated by achieving and exceeding sales targets. Key Responsibilities Full-Cycle Sales Management • Identify and qualify new business opportunities through proactive outreach, networking, and inbound lead follow-up. • Manage the entire sales process, including prospecting, conducting demos, negotiating terms, and closing deals. • Develop and maintain a strong pipeline of qualified leads, accurately forecasting and reporting sales activity to meet or exceed revenue goals. • Conduct discovery calls to understand prospective clients’ needs and align ChartRequest’s solutions with their business goals. Relationship Building & Account Growth • Build and nurture strong relationships with key decision-makers and stakeholders, positioning ChartRequest as a trusted partner. • Identify opportunities for upselling and cross-selling within existing accounts to expand revenue and support client success. • Provide a seamless onboarding experience for new clients, collaborating with Customer Success to ensure smooth handoff and client satisfaction. • Attend regional conferences and specialty events within their assigned territory to expand outreach, generate new leads, and grow their book of business. Collaboration & Strategy Development • Work closely with the Marketing and Business Development teams to align outreach strategies and optimize lead generation efforts. • Collaborate with Product and Revenue Operations teams to communicate client feedback and inform product development and sales enablement initiatives. • Contribute to sales strategy by providing insights into client needs, market trends, and competitive landscape. Performance Tracking & Reporting • Maintain accurate records of all client interactions, pipeline status, and deal progress in the CRM (HubSpot preferred). • Track key metrics and report on individual performance, adjusting strategies and tactics to achieve goals. • Regularly analyze sales data and trends to optimize outreach efforts and improve conversion rates. Preferred Qualifications • Bachelor’s degree in Business, Marketing, or a related field and/or 5+ years of experience in B2B sales, with a successful track record of meeting or exceeding sales targets (experience in healthcare or technology is a plus). • Strong understanding of the full sales cycle, including lead generation, qualification, closing, and post-sales follow-up. • Excellent communication, presentation, and negotiation skills, with the ability to build rapport and trust with clients. • Proficiency with CRM software, especially HubSpot, and familiarity with sales forecasting and pipeline management. • Self-motivated, results-driven, and comfortable working in a fast-paced, target-oriented environment. • Ability to think strategically, solve problems, and adapt to changing priorities and market dynamics. Compensation. This role is a management role with quarterly incentive compensation plan performance bonuses. The base compensation will be between $50,000 - $60,000 and the On Target Earnings will be between $92,000 - $115,000 with execution with no cap on commissions. Hybrid Policy. This is an in-office role in Atlanta,GA OR Denver, CO. ChartRequest is an Equal Opportunity Employer We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The ChartRequest PATH. Great expectations between ChartRequestors. Every ChartRequestor is on the ChartRequest PATH. When you are on the ChartRequest PATH you must be a team player that is a polite and respectful problem solver. Being Accountable for your work and actions, as well as being a trustworthy team player is paramount to success on this PATH. If you are on the ChartRequest PATH, you must strive to be helpful at all times to your teammates, clients, and all end-users in the ChartRequest ecosystem. P - Polite, Respectful Problem Solver A - Accountable T - Trustworthy Team Player H - Helpful Pay: $63,432.48 - $76,391.80 per year Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person