Charm Pediatric Dentistry

Compensation

Full Description

-We are looking for a pleasant and friendly Front Desk Receptionist to join our team! As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office. • *** PREVIOUS DENTAL EXPERIENCE REQUIRED****** As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while in our office. At Charm, we require for front desk to work Monday - Friday. Mondays, Wednesdays, and Thursdays we are open from 8:30 AM - 5:30 PM, and Tuesdays and Fridays are from 8:00 AM - 5:00 PM. Speaking a second language is a plus, such as Korean or Spanish. Since our office is very fast paced and kid friendly, we will be needing someone who would like to work in this type of environment. • Keep front desk clean, tidy and supplied with all the necessary supplies • Greet, communicate with and welcome guest • Answer all the customers' questions and address their complaints • Answer all incoming calls, redirect them when needed • Receive letters, packages and send them to appropriate destination • Prepare and manage outgoing mail • Check, sort and forward emails • Make appointment and call patients to make other follow up appointments. • Monitor office supplies • Make supply orders when needed • Monitor and update records and files • Critical thinker and problem-solving skills • Team player • Excellent knowledge of MS Office (especially Excel and Word • Good time-management skills • Great interpersonal and communication skills • Customer-oriented mindset • High School diploma; any additional diploma will be considered as advantage • Hands on experience with office machines (for example fax, printer etc.)' Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: • Free flu shots • Free parking Application Question(s): • DENTRIX PROGRAM REQUIRED Experience: • Computer skills: 1 year (Required) Work Location: In person